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          Find a Location

          Marquette Bank has 22 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMarquette Bank

            Bank
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            6316 S Western Ave

            Chicago, IL 60636-2443

            Visit Website
            (888) 254-9500

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/18/2020

            Years in Business: 79

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Chicagoland's neighborhood bank since 1945 for Checking, Mortgage, Savings, Money Market, Business Checking, CDs, IRAs, Credit Cards, Treasury Solutions, Commercial Loans, Home Equity, Refinance, Trust & Investment Management, Wealth Management & more!

            Business Details

            This is a multi-location business.

            Find a Location

            Marquette Bank has 22 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              6316 S Western Ave, Chicago, IL 60636-2443
              BBB File Opened:
              10/1/1970
              Years in Business:
              79
              Business Started:
              5/12/1945
              Business Started Locally:
              5/12/1945
              Business Incorporated:
              5/12/1945
              Accredited Since:
              12/18/2020
              Type of Entity:
              Corporation
              Alternate Business Name
              • Marquette National Corporation
              Business Management
              • Mr. Jeff MacDonald, Vice President
              • Mr. Alan Kwasneski, Director of Compliance
              • Ms. Christina Bradley, Manager of Marketing
              Contact Information

              Principal

              • Ms. Christina Bradley, Manager of Marketing

              Customer Contact

              • Mr. Alan Kwasneski, Director of Compliance
              Additional Contact Information

              Fax Numbers

              • (708) 226-9823
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/08/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I'm unable to use my debit card issued by this institution. It's been going on for over 6 hours and that is completely unacceptable for an institution that claims to be a bank. People rely on being able to use their money when they need it, and if you're bank can't do that then you don't deserve to exist anymore. This isn't a f****** burger king. You're a god **** bank. F****** be reliable. Your s*** should never go down. Period. End of story. This is unacceptable and they will do nothing to fix this with those affected. I'll be the one left to deal with the issues they are directly creating for their customers. It's unacceptable. Only communicating by their unknown ******* account is not an effective way to communicate these outages. There are thousands of people affected and they don't want anyone to know. This is such a f****** ********.
              Read More
              Read 4 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dana M

              07/14/2023

              I have been with this bank since I was 14yrs old. And I have never had a major problem until now. One of the bankers torn one of my checks. And for the past 3 months I have been trying to ratify this issue and to no avail. I spoke to someone and expressed to him what happened to only find out he lied on me to the Branch Manager. So, as I'm speaking to the Branch Manager yes because i was upset but never raised my voice for her to say I'm going to have to have you to leave as if I shouldn't be upset about a banker tearing my check causing me time and money mind you. They even tried to take up for the banker are you serious. At this point I'm closing my accounts and I'm going to find another bank. Keep in mind I've been this bank since I was 14yrs old. And this is how I'm treated over my money. Mind you I really could say more but I'm not. I'm over customer service and how people forget you signed up for this job so do it and yes I do expect you to go the extra mile. Is it not my money and others that's keeping you a job. At what point do people be held accountable for their actions and lack of simple common courtesy...
              Read 2 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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