Complaints
Customer Complaints Summary
- 642 total complaints in the last 3 years.
- 415 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:02/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My mom got a call from ************ stating they had an urgent business matter to settle with me, her 19 year old daughter. The person on the phone would not give their name, or a reference number, just the name of the firm, ************************************************ I have zero debt, excellent credit, never got so much as a parking ticket, and no medical bills. The woman on the phone was hostile and vaguely threatening. Harris and Harris needs to provide a detailed explanation of the supposed debt they are trying to collect in writing and should not call my mother's phone or mine again.
Business Response
Date: 03/05/2025
March 5, 2025
BBB *******
******************************************************************************
Re: ********* ********
File No: 23000286
To Whom It May Concern:
We are in receipt of your complaint dated February *******, pertaining to the above-captioned matter. We have had an opportunity to review the file and feel that there is an amicable resolution.
Our records show that ****** ***** & White placed an account for Ms. ******** with our office for collection on January 10, 2025. A validation notice for this account was mailed to Ms. ******** on January 17, 2025. Upon receipt of the complaint, our office reached out to ****** ***** & White to request the itemized bill and will promptly forward it to Ms. ******** as soon as we receive it.
Notwithstanding the above, our office has placed a hold on Ms. ********* account and ceased all collection efforts while she works with ****** ***** & White to resolve this matter.We hope this clarifies the issue raised. If Ms. ******** has any further questions or concerns, she may contact our ********************* directly by email at *************************************************************************.
Sincerely,
Harris & Harris******Initial Complaint
Date:02/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This firm calls my phone twice a day, every week, for no apparent purpose . I dont have any outstanding debts, medical or otherwise. Somehow, this company has my phone number and name. I have no correspondence with/from this firm. The firm has provided no documentation that could support their continued calls and harassment.I am officially demanding a "CEASE" to calling my phone, prior to seeking legal counsel regarding this firms business practices. On this date 02/27/2025 !!Business Response
Date: 03/04/2025
March 4, 2025
BBB *******
******************************************************************************
Re: ***** A. ********
File No: 22999629
To Whom It May Concern:
We are in receipt of your complaint dated February 28, 2025,pertaining to the above-captioned matter. We have had an opportunity to review the file and feel that there is an amicable resolution.
Our records show that ****************************** placed three (3) accounts for Ms. ******** with our office for collection between September 24, 2020 and October 17, 2024. One of the accounts was subsequently paid in full and now closed with our office. Upon receipt of the ********** we immediately removed Ms. ********* phone number from the account and our office has not placed any additional calls to her since that date. Please note that Mw. ******** did not request that we stop calling prior to filing this complaint. As a result, we were unable to address this situation previously. Upon receipt of Ms.******** ********** our office added her phone number to our permanent internal Do-Not-Call list. Accordingly, she will no longer be contacted by our office at that number.
Notwithstanding the above, our office has placed a courtesy hold on Ms. ********* accounts while she works to resolve this matter with ******************************. We hope this serves to clarify the issue raised and apologize for any inconvenience this misunderstanding may have caused. If Ms. ******** has any further questions, she may contact our ********************* by email at *************************************************************************.
Sincerely,
Harris & Harris******Initial Complaint
Date:02/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with *** communications, I do not have a contract with *********************************************** Lawyers, they did not provide me with the original contract as requested.Business Response
Date: 03/12/2025
March 12, 2025
****** ****** *****
*****************************
*******, Fl 33511
H&H File Number: 041452276
Dear ****** *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:02/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt and I do not have a contract with *************************************************** plus they did not provide me with the original application like I asked.Account No: 4151 Amount Disputed: $394Business Response
Date: 03/11/2025
March 11, 2025
***** ******
****************************
**********, *******; 30039
H&H File Number: 041514314
Dear ***** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:02/26/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt and I do not have a contract with *************************************************** plus they did not provide me with the original application like I asked.Account No: 4362 Amount Disputed: $348Business Response
Date: 03/11/2025
March 11, 2025
****** *******
**************************************************************************; 92583
H&H File Number: 043622642
Dear ****** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:02/25/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt ******* and I dont not have a contract with Harris and Harris *** yet they have placed a collection on my credit report without notifying me or providing me with an organically contract bearing my signatureBusiness Response
Date: 03/10/2025
March 10, 2025
******* ********
TX 77233
H&H File Number: Cannot locate and account.
Dear ******* ********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:02/25/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with AT T. I do not have a contract with the collection agency ******* CABLE, they did not provide me the original contract as I requested.Business Response
Date: 03/10/2025
March 10, 2025
******* Harris Jr.
*****************
**********, *******; 48076
H&H File Number: Cannot locate an account.
Dear ******* Harris ***************************** is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:02/24/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I dispute any liability for this debt with **************************************************** as I have no contractual obligation with the agency. Additionally, they have failed to provide the original contract as requested.Business Response
Date: 03/10/2025
March 10, 2025
******** ******
***********************
CA 92009
H&H File Number: 039157510
Dear ******** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:02/23/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I do not owe this debt. Nor do I owe any debt to **************************************************** collection agency! please provide the original agreement or contract between *************************** & Harris *** Claiming to pay this debt! Demand that this collection be removed from my credit report!Business Response
Date: 03/06/2025
March 6, 2025
******* *****
IL 60827
H&H File Number: 037027717
Dear ******* *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:02/23/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ******* Cable, I do not have a contract with **************************************************** they did not provide me with the original contract as I requested.Business Response
Date: 03/06/2025
March 6, 2025
Raketa *****
******************************* SE
************, *******; 49506
H&H File Number: 043286138
Dear Raketa *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.
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