Complaints
Customer Complaints Summary
- 707 total complaints in the last 3 years.
- 468 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:05/26/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ******* CABLE, I do not have a contract with {{Creditor}}, they did not provide me with the original contract as i requested. Open date :1/18/2025Account number:443166** open date :12/26/2024 Account ***************
Business Response
Date: 06/04/2025
June 4, 2025
******* ****** ****
***************
Mobile, AL 36617
H&H File Number: ******** 44316698
Dear ******* ****** ****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:05/22/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
The collector failed to identify themselves properly during communication attempts.Business Response
Date: 05/28/2025
May 28, 2025
***** ******
*******; 75147
H&H File Number: 41018835
Dear ***** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:05/22/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
This is a scam, and I refuse to pay any money, to a bunch of frauds.Business Response
Date: 06/04/2025
June 4, 2025
BBB *******
******************************************************************************
Re: ******** ****
File No: 23364732
To Whom It May Concern:
We are in receipt of your complaint dated May 23, 2025,pertaining to the above-captioned matter. We have had an opportunity to review the file and feel that there is an amicable resolution.
Our records show that Pennsylvania Turnpike placed two (2) accounts for Ms. **** with our office for collection between January 6, 2023, and June 6, 2023. As Ms. **** is aware, these accounts are related to unpaid toll violations. Please note that one of the accounts has been closed as paid in full with our office. ******* did not dispute the debt or request information regarding her accounts prior to filing this complaint. As a result, we were unable to address this situation previously. As a courtesy to Ms. ***** our office reached out to Pennsylvania Turnpike to request copies of her invoices for the tolls.
Notwithstanding the above, our office has placed a hold on Ms. ***** account while she works with Pennsylvania Turnpike to resolve this issue. We hope this serves to clarify the issue raised. If Ms. **** has any further questions or concerns she may contact our ********************* direct by email at *************************************************************************.
Sincerely,
Harris & Harris*****Initial Complaint
Date:05/22/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ************************************************ I do not have a contract with ************************************************ they did not proivde me with the original contract as i requestedBusiness Response
Date: 06/04/2025
June 4, 2025
****** ******
*****************
**********, *******;32780
H&H File Number: 45443383
Dear ****** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:05/21/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Harris and Harris his violated my privacy. They were hired in regards to our ******* account. My husbands name is on the account, **** B ********.. Harris and Harris contacted my son **** H ******** gave him information regarding our debt and took his credit card from him and charged him $1300. . First of all it is in violation to speak to somebody else that is not the account holder. Secondly, they charged him over $1300 when the debt is $660 which I have arranged payments on. This is not his debt. You violated our privacy by discussing this with somebody else that was not the account holder, I expect him to be refunded the full amount and a retraction on his credit report. Why was his credit report affected when he is not the account holder check the Social Security numbers whose Social Security number is on the account my husband ends in 5108.. ************ is unethical and I will make sure that everybody knows that. Most importantly, in addition, they put a negative on his credit report. He has perfect credit. This is not his Bill. His name is not on the account and they had no right to discuss the bill with him and now theyre false reporting to his credit agency I want that taken off. This business should be closed.Business Response
Date: 06/04/2025
June 4, 2025
******* ********
***********************
************, MD 21146
H&H File Number: 44871409
Dear ******* ********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:05/21/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why Harris & Harris, Ltd. is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4405 Amount Disputed: $4689Business Response
Date: 06/04/2025
June 4, 2025
******** *******
**********************
********
H&H File Number: 44054950
Dear ******** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:05/20/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
05-22-2024 For a SOLID WHOLE YEAR I have been getting collection notices in the mail three times to four times a week . Initially I was getting harassing phone calls eight to ten times a day . I have changed my cellphone number three times in the past year to stop ALL of the calls to no avail. I am SICK and TIRED of dealing with this company! I tried blocking their number but they always call from a different phone. I have serious health problems and the constant harassing has only made it worse .Business Response
Date: 05/27/2025
May 27, 2025
BBB *******
******************************************************************************
Re: ***** *******
File No: 23356220
To Whom It May Concern:
We are in receipt of your complaint dated May 21, 2025, pertaining to the above-captioned matter. We have had an opportunity to review the file and feel that there is an amicable resolution.
Our records show that ************************* placed five accounts for Ms. ****** with our office for collection between November 6, 2024 through May 7, 2025. Upon receipt of the complaint, we immediately removed Ms. ******** phone number from the account and our office has not placed any additional calls to her since that date. Please note that Ms. ******* did not request that we stop calling prior to filing this complaint.
Notwithstanding the above, our office has placed a courtesy hold on Ms. ******** accounts while she works to resolve this matter with *************************. We hope this serves to clarify the issue raised and apologize for any inconvenience this misunderstanding may have caused. If Ms. ******* has any further questions,she may contact our ********************* by email at *************************************************************************.
Sincerely,
Harris & Harris******Customer Answer
Date: 05/28/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *******Initial Complaint
Date:05/19/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
THIS COMPANY IS UNLAWFULLY REPORTING ON MY CREDIT REPORT. THEY HAVE REPORTED AN ACCOUNT THAT I HAVENT AUTHORIZED AND THEY WILL NOT RESPOND TO MY MESSAGES, GIVE ME A COPY OF THE CONTRACT, OR TELL ME WHO IS INDEED RESPONSIBLE FOR OPENING THIS ACCOUNT UNDER MY NAME, THEY KEEP GIVING ME THE RUN-AROUND EVERY TIME I CALL THEM TO GET ANSWERS.Business Response
Date: 05/30/2025
May 30, 2025
De ***** ********
CA 90404
H&H File Number: 44830652
Dear De ***** ********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:05/19/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My business which was an LLC had and account with *** communications. The business closed the account with *** as *** owed the business of $600 for a previous account that was never paid and there was an outstanding phone bill of around $300. Harris and Harris handled the debt by fraudulently placing it on my personal credit file with all three credit bureaus. In March of 2025 I settled the debt. It still however shows on my credit as open and delinquent. I have asked for letters to show account paid in full 4 times to no avail. I have been denied a mortgage and many other credit opportunities. I ask that this company fix these issues for me and offer me a reasonable settle for my loses due to their error and fraud.Business Response
Date: 05/30/2025
May 30, 2025
***** *******
*************************************
*********, *******;22003
H&H File Number: 41963555
Dear ***** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Customer Answer
Date: 06/02/2025
Complaint: 23349955
I am rejecting this response because:
Sincerely,
***** *******Initial Complaint
Date:05/18/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
********************************************************************************************************************************* May 18, 2025 Dear *************************************************** I am writing this letter to bring to your notice the following information added to my credit report.The Collection account. $1,063 past due as of May 2025 along with the *************************************************** is falsely added to my credit report without my prior knowledge. The mentioned details are incorrect, and I request that you revise the report after due diligence.I request that you clear my credit report as soon as possible to help me continue my business.I am attaching the required documents Collection account. $1,063 past due as of May 2025 with this letter so that you can verify the details and support my position.Please look into this matter and do the needful as soon as possible.Regards,******** ********Business Response
Date: 06/02/2025
June 2, 2025
******** ********
***************
*******************, *******;77566
H&H File Number: 44598412
Dear ******** ********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.
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