Business ProfileforBrad's Deals, LLC
At-a-glance
Customer Complaints
4 complaints closed in last 3 years
3 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 640 N La Salle Dr Ste 410, Chicago, IL 60654-4650
- BBB File Opened:
- 2/9/2011
- Years in Business:
- 23
- Business Started:
- 1/1/2001
- Business Started Locally:
- 1/1/2001
- Business Incorporated:
- 4/9/2013
- Accredited Since:
- 2/2/2024
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 80
- Business Management
- Mr. Brad Wilson, Owner
- Contact Information
Principal
- Mr. Brad Wilson, Owner
Customer Contact
- Ms. Ashley Wills, Customer Support
- Additional Contact Information
Website Addresses
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
02/09/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
28 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Catherine R
1 star09/18/2024
Brad's Deals, LLC Response
09/19/2024
Hi *********,
We are very sorry to hear of the issue. We just searched our emails and do not see any correspondence with the email address you have provided here to BBB. Can you confirm which email address you used to write to us from and what email address you sent the message to?
We don't sell anything, and have no way of reshipping any items. We scour the internet to find the best online deals and we share them with our readers. When you click a deal you are taken to the retailer's website where you make your purchase directly from them, not us. So if you find a ****** deal on our site that you are interested in, when you click "Check It Out" you will be taken to the exact product on ****** website and from there, your transaction is handled 100% by ******. We just share the deals but we have nothing to do with your purchase itself.
To get an order status update (or request a replacement be sent) you will need to contact the retailer directly. Do you recall who the retailer was? If not, you should see the name on your order confirmation email or next to the charge on your account under the description field.
If you still can't find it, please tell us the deal you ordered (details about the item, brand, color etc.), the date you ordered, and the price you paid and we can do our best to find the retailer you need to contact.
You can reach us anytime at *************************.
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