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Business Profile

Lawyers

UpRight Law, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for UpRight Law, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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UpRight Law, LLC has 24 locations, listed below.

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    Customer Complaints Summary

    • 197 total complaints in the last 3 years.
    • 134 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/26/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid in full for bankruptcy, I filled out paperwork a few times & took a course online. My lawyer changed a few times. the Business closed down, I got a letter saying I'd get a refund and I still haven't gotten any money back. I reached out to the last lawyer they gave me, he told me that he didn't have any paperwork for me & the company is closed down so I'm just out the money. Over $2000!!! Now my wages are being garnished! I can't afford to pay for another bankruptcy & once again I'm out $2000 with nothing to show for it

    • Initial Complaint

      Date:10/21/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid in full for bankruptcy, I filled out paperwork a few times & took a course online. My lawyer changed 3 times maybe more. Business closed down, I got a letter saying I'd get a refund & 2 years plus later I still haven't gotten any money back. I reached put to the last lawyer they gave me, he was very rude & told me that he didn't have any paperwork for me & the company is closed down so I'm just out the money. Over $2000!!! Now my wages are being garnished! I can't afford to pay for another bankruptcy & once again I'm out $2000 with nothing to show for it

    • Initial Complaint

      Date:10/02/2024

      Type:Sales and Advertising Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Upright Law was given money for bankruptcy and it never happened, one lawyer was fired and was no longer with the company and I had never heard anything back from them.

    • Initial Complaint

      Date:09/23/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Two years ago I filed for bankruptcy and they set me up for auto-pay and told me the case would get handled and I'd get my credit fixed. After they took all the payments, I never heard back from them.

    • Initial Complaint

      Date:08/05/2024

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I started a bankruptcy filing with upright law, with autopay from my bank account, never received a bankruptcy never got notified of closing or anything I couldn't contact them for ample years, now my monies just surfing within their company.

    • Initial Complaint

      Date:05/04/2024

      Type:Order Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired Upright Law to file bankruptcy the cost was $2000.00 I made payments over 10 months from January 2022 until October 2022 Therefore once paid in full the were to start my bankruptcy process. I had forms to fill out, which were completed. I had spoke to a person a couple times. They were gathering information to proceed. On 5/18/23 I get a notice the firm closed but a lawyer Jason ******* will finish my case. He had me fill out multiple questionnaires and provide extensive financial information, which I completed and sent to him. I also took an online course and sent completed form. Once again I think my case is in progress. October 2023 I reach out to Jason ******* to ask about the progress of my case, he responded I needed to complete all the information requested. I was surprised that he hadnt even reviewed what I sent him. I replied that everything was completed months ago. In December 2023 he had a change of contact information. I contacted him and then he needed updated bank records, which I sent. The end of January 2024 I contacted him again about the progress of my case. I after back and forth contact I was told I had to retake the online course because it was only good for 6 months. I was a bit upset about that to him its only $25.00 but I am disabled on a fixed income. Then I was told I needed to get an appraisal of my house which was a couple hundred dollars. Originally I was told they would use a figure from sources like Zillow Every time I complete something he adds on more. Im not sure what I paid for when I am doing all the work. After that last conversation I had family issues my brothers wife suddenly passed away and my multiple health issues and appointments. I got a letter dated April 28 *************************************** ten months he is not going to file my case and returned my filing fee of $338.00. I paid all that money and did all the work except appraisal which I had difficulty getting no what? What did I pay for?

    • Initial Complaint

      Date:04/29/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company closed and I was unable to have my bankruptcy finished.

    • Initial Complaint

      Date:03/25/2024

      Type:Product Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      1/15/2022 I started making weekly payments to Upright law, in the amount of $40. I finally paid the total amount and called them to let them know I wanted them to file. They told me my case was cancelled and I would receive a refund in 30 days, I did receive $100 and that was all that was returned to me out of the $2,030.00. I struggled to pay this and now the creditors are detaching my wages because they failed to file my bankruptcy for me or return my money so I can pay someone else to do this.

    • Initial Complaint

      Date:03/20/2024

      Type:Customer Service Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired upright law for Bankruptcy and paid over $3000. I couldn't finish paying because I am disabled and have a lot of creditors on me everyday. I couldn't finish paying in the time frame allowed over a year and I can't get a refund. I dot think they really want to help anybody. I was paying them over $300 a month and that's more than my car payment. Now I am about to loose everything cause they have all my money. I am a disabled Veteran and they don't even care. COULD YOU HELP ME PLEASE.

    • Initial Complaint

      Date:03/14/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I paid the lawyer to help with a bankruptcy issue and I never heard anything back

    UpRight Law, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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