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          Find a Location

          Loadsmart has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Loadsmart

              175 W Jackson Blvd Chicago, IL 60604-2615

              BBB Accredited Business

            • Loadsmart

              150 N Michigan Ave Ste 1900 Chicago, IL 60601-7594

              BBB Accredited Business

            Business ProfileLoadsmart

            Logistics
            Multi Location Business
            BBB accredited business

            Contact Information

            175 W Jackson Blvd

            Chicago, IL 60604-2615

            Visit Website
            (646) 887-6278

            Business hours

            Open 24 Hours
            Business Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours
            Open 24 Hours

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/12/2022

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Loadsmart provides applications for shippers, brokers and carriers to manage their loads and dock schedules. 

            Business Details

            This is a multi-location business.

            Find a Location

            Loadsmart has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Loadsmart

                175 W Jackson Blvd Chicago, IL 60604-2615

                BBB Accredited Business

              • Loadsmart

                150 N Michigan Ave Ste 1900 Chicago, IL 60601-7594

                BBB Accredited Business
              Location of This Business
              175 W Jackson Blvd, Chicago, IL 60604-2615
              BBB File Opened:
              11/5/2021
              Years in Business:
              18
              Business Started:
              11/9/2005
              Business Started Locally:
              11/9/2005
              Accredited Since:
              7/12/2022
              Type of Entity:
              Sole Proprietorship
              Hours of Operation

              Primary

              M:
              Open 24 Hours
              T:
              Open 24 Hours
              W:
              Open 24 Hours
              Th:
              Open 24 Hours
              F:
              Open 24 Hours
              Sa:
              Open 24 Hours
              Su:
              Open 24 Hours
              Business Management
              • Mr. Felipe Capella, Founder/CEO
              Contact Information

              Principal

              • Mr. Felipe Capella, Founder/CEO
              Read More Business Details and See Alerts

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/14/2023

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I was told the load drop on 11-29-2023 which you can see on rate confirmation I get there on 11-29-2023 and the people tell me my load don't drop until 9am the next day 11-30-2023 so remind you I sighed rate confirmation to drop on 11-29-2023 so they held my truck and trailer up until the next day I told loadsmart I charge them $250 for holding up my equipment because I had to cancel a load I lost money $550 they told me yesterday it was approved on Monday that just passed I asked them to send me the new rate confirmation so I can get paid and they refused one guy claimed the sent it already I told him I didn't receive it to resend it and now they ain't responding to my emails which I have all 90 of the emails talking about the situation...I just want my money which $250 is less than half of what I lost $550
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Russ V

              05/23/2022

              I paid them to transport full truckload from ** to my New Location in **.I flew In To ** So I Can Load The Truck. I find out this morning after I called them, They don't have a truck for me and a supervisor will call me back, that's what 4 different people said, it Never happened.So Now I am out $400 plus for airfare, not including uber and lets not forget all my time. Now they do not call me back, they supposedly accidently hang up on me. ********************************* wont pickup phone. Account Sales Representative 773- this number is forwarded to another number. they say IL but numbers goes to NY (646)

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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