21 Customer Reviews
Review from Cynthia (
1 star07/11/2024
I have a smaller home than my neighbor and her lot rent payment is less than mine. I have asked the manager why and she cant give me a reason. Hometown America in *******, ******** needs to be looked at plus an audit!Review from Teresa H
1 star06/20/2024
I wish I could leave 0 stars. they are sucking us dry. Now we need to pay for their property taxes and it will almost double every year. they are forcing us to sell at *************************************.Review from Rachel A
1 star06/15/2024
They are basically just a bunch of criminals. What they try to do is take all your money until you can't pay anymore Force you to sell your house to someone else so they can do it to someone else. They need to be completely shut down and the land sold to decent peopleReview from Den G
1 star06/07/2024
They need to check out the absolute worst management in ********** in ******* *******. Terrible. Management working with the **** Not right. Little more than working if you know what I mean. Definitely a Conflict of Interest. Wish I could walk away. Was so nice the past 20 years. Not nice anymore. Wish 0 was an optionReview from Charles W
1 star05/04/2024
Even since we moved into lakes of ********* community the park has been going downhill. The office manager is not overseeing the park anymore. Its that she doesnt care about our 55 community. There are several issues that need immediate attention and the manager dont care.Review from Debra C
1 star02/13/2024
Way too expensive for not pwning land! Why is there no 24/7 problem # for flipped circuit breakers, etc, even though mgr is in park. Costing you more in the long run when mgr doesnt care about the community.
Hometown America Management, LLC Response
02/29/2024
Hometown America takes pride in providing affordable, cost-effective home ownership for thousands of families and seniors across the country. Many of our communities are in areas where traditional homeownership is cost prohibitive. By investing in a home in one of our land-lease communities, buyers and residents are spared the hefty, upfront costs associated with land purchase, thus making homeownership more accessible. The land lease lifestyle offers a total package for our residents that includes professional management and access to a variety of amenities.Each community has a procedure for handling afterhours emergencies. Generally, emergencies occurring at an individual residence will be the responsibility of the homeowner, whereas emergencies that impact the community as a whole or a section of the community will be handled by community management. For more specific information on reporting emergencies, residents should contact their local community management office. If a resident believes an issue is not being handled properly at the community level, they are encouraged to contact regional management, who are in the best position to review the matter and respond accordingly.We value and appreciate all our residents who call our communities home. We know there are options, and we are grateful they chose Hometown America.Review from Lori K
3 stars12/02/2023
Currently a resident of **********. The landlease is so high we can't even sell our home. Where is the money going? But *********** sells at a higher price for a semi. Our taxes are the same that we paid in the same area for owning our land. It is unfair and robbery to older folks moving into the communities. No one came give us good answers or justify why we pay so much.Review from Robert W
1 star12/02/2023
Management in ******** is horrible. As a gated community it's a joke. ***** are left open all the time at ******************. They raised our rent I believe the highest ever and have given us nothing extra for it. We were lied to when we moved in about the golf course. I had to have them quit mowing my lawn because they were tearing it up. So now I mow it,an amenity I pay for but won't use. Getting use of the club house is a joke. Getting the manager to look at a problem is a battle. There's more but that should be enough to make you think twice about moving in here. One great thing, my neighbors are fantastic. I couldn't ask for better neighbors.Review from Denise M
1 star11/08/2023
Our community is not being kept up as promised. The pool heater are often broken, the rules are never enforced. The lot rent keeps going up.Review from Frank T
1 star10/30/2023
Hometown America... You are responding but what you fail to realize are your ratings here are horrible.You look like a kid trying to get out of a lie.LOOK AT THE RATINGS!I don't like how the *** FEES go ** every year. I'm in ************ and you currently are changing $812 a month which is ridiculously high for this particular area.In the meantime have a real / professional read these ratings and find a solution.
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