We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Companies

Johnnyz M&D llc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Companies.

Complaints

This profile includes complaints for Johnnyz M&D llc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Johnnyz M&D llc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Johnnyz M&D llc

      6129 S Peoria St Chicago, IL 60621-2030

    • Johnnyz M&D llc

      6129 S Peoria St Chicago, IL 60621-2030

    Customer Complaints Summary

    • 4 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/04/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired a moving broker (****************************), to get my things from ***********, **, to *******, **. They hired a man with his own company (JOHNNYZ M&D LLC), from the beginning he responded poorly, he didn't show up on his original pick up date. Then when he finally picked up my things on 7/30/22, him and his friend moved all of my things into his truck (it was a Penske truck rental truck), and there was some random woman in the front seat who didn't do anything. While they were moving everything, I made sure to ask if they had any other jobs to do while moving my things, partly because I wanted to make sure my things weren't getting mixed up, he had no divider or anything, he told me no and that my things were going to be the only things in the truck (which I found out they weren't). After they finished packing my things he wanted the first payment, which I had already got money orders for. He told me he needed 70% up front. Which is not what White ***** told me. They said It was 50% at pick up and 50% at drop off. So I gave him the money order which was 50% and Zelled him the remaining 20%. The next day he texts me asking me to cancel the money orders I wrote out to him and just zelle him, he was saying ******* wouldn't let him cash them. I informed him I couldn't cancel them, they were in cash, and he kept pushing for me to do it. I called my bank and they said the only way I could possibly cancel the money order is if I had his half of the money order. I told him this but he said he was 4 hours away. I told him there was nothing I could do. I told him that's how White ***** told me to pay him, and that it was a legit form of payment and he needed to take it up with his bank. He told me his bank was in ********. We went back and forth a little on ********* said he would figure it out. I can't write the rest of my story cause of the limited space on here. He kept delaying my delivery basically then blocked my number and the broker and stole all my stuff.

      Business Response

      Date: 06/10/2024

      Customer received all items. This customer was simply having a payment issue and also she did not want to comply with our delivery terms at the time. Items were received with no further problems. 

      Customer Answer

      Date: 06/10/2024

       
      Complaint: 18168117

      I am rejecting this response because:

      This is a lie, I paid everything asked of me upfront, and the owners of this business AKA ****** himself, went to jail, and I had to be in touch with the *** for my things that were stranded on the side of the road across the country. This is a complete scam, im not even sure whos aloud to be responding in behalf of this business. LOL

      i even have his mugshot. If i need to respond with attachments and proof i can do just that.

      Sincerely,

      *********************

      Business Response

      Date: 06/11/2024

      To whom it may concern , you can search that same case up and find out ****** was proven innocent of all charges . It was a civil issue with a customer who lied about storage . His best friend was a states

      attorney  who then put a random theft charge on ****** the owner when the situation was always a civil issue  . This led to him  being unable to deliver others belongings . This customer being one of them . So therefore it led to a chain of events of false claims etc . Also this customer is not saying that she did receive all of her property . ****** was acquitted of all charges and received a lawsuit . This situation also was 2 years ago . Business has since improved and had 100 percent customer satisfaction since . This customer clearly sounds like shes just trying to discourage the name of the company entirely . Ask her if she received her property ?. Thats the entire question . Stop stating false claims please and thank you 

    • Initial Complaint

      Date:09/26/2022

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I HIRED A MOVING COMPANY AND THEY HIRED HIM AND WE STILL HAVENT RECIEVED MY THINGS I TRIED TO CONTACT HIM AND HE IS GIVING ME THE ROUND AROUND I DONT KNOW WHERE MY THINGS AT

      Business Response

      Date: 06/10/2024

      Customers items were received. 

    • Initial Complaint

      Date:08/25/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My belongings were picked up Monday August 1, 2022 By Johnnyz ** LLC. ****** told me my stuff would arrive in ********************************* on Thursday, August 4, 2022. I told him that I wouldnt have my keys to the my new home until Friday, August 5,2022. He said, No problem. Your stuff will arrive Friday (5th), no later than Saturday (6th). It is now approaching three weeks from when he said my stuff would be delivered. I called and text him. He reads my message and doesnt reply. His voicemail is full and he doesnt return my calls. Im really concerned about my belongings. Its been 24 days since he picked up my things.

      Business Response

      Date: 09/05/2022

      Situation is being handled she will be delivered next week

    • Initial Complaint

      Date:07/27/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This moving company was hired from a broker call new horizon! They pick up my furniture on 06/28/22 and they make arrangements to deliver on the following Friday! Guess what no delivery! After that was getting in touch with them by phone or text, and the only thing was getting was false information about the delivery time, until now no hope to get my furniture back!

      Business Response

      Date: 08/07/2022

      Job is being done and delivered Tuesday morning 

    Johnnyz M&D llc is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.