Reviews

When I first walked in and saw all these ******** **** cars parked in the lobby it looked like a five-star hotel but for cars! I knew I was "far from home", and "not in my everyday environment", however visiting ******** **** of Chicago was AND has been THE GREATEST CAR BUYING EXPERIENCE I have EVER HAD in my entire life! REAL TALK! I had ALWAYS thought that these high-end value dealerships were snooty and uppity but MAN WAS I 110% WRONG on the very contrary!!! Now even though I KNOW I can't afford a vehicle worth MORE THAN MY HOME, the treatment, the high level of respect and professionalism was absolutely STELLAR! I was silently ashamed at myself for initially thinking the way I did before visiting. The atmosphere there actually made me feel like a millionaire. Not that that is the most important thing in the world because it's not, but the level of attention and respect was second to none! From the receptionist greeting, to the sales associate, to the finance officer, to the final walk through and delivery, EVERYTHING was absolutely supreme! I wholeheartedly and HIGHLY RECOMMEND ************* of Chicago 110%!And if you do get to visit ask for either ******************* OR *******************, two of the MOST wonderful salesmen you'll ever meet as well as very fine, honest and concerned individuals. If I can give them more than five stars I definitely would! Thank you ******** **** of Chicago!??????????+????

On September 15th 2022, I purchased a brand new ******** **** GLA35 from Fletcher Jones in Chicago. Upon driving the car, I discovered that wind wipers are not working properly and making strange noises, brakes are making noises and not working properly. I am very disappointed and shocked by what happened, and I find the situation very irritating. New cars simply dont do that. While I do understand that manufacturing errors do happen, I still cant comprehend the fact that the car was not tested before handover. Moreover, when I tried reaching out to the car dealership to fix the issue, I havent heard anything from the dealer to date. I was told a loaner would be assigned but still no progress. I called customer service for the same but got very arrogant and unprofessional responses. This is not the type of product and service I would have expected from a manufacturer of like ********. I would recommend it to anyone.