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          Find a Location

          Mike Anderson Chevrolet of Chicago, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileMike Anderson Chevrolet of Chicago, LLC

            New Car Dealers
            Multi Location Business

            Contact Information

            5333 W Irving Park Rd

            Chicago, IL 60641-2529

            Visit Website
            (773) 465-2000

            Customer Reviews

            1/5

            Average of 5 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            16 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            New Chevrolet dealer. Used car dealer. Service and Parts center

            Products & Services

            This company offers This company sells new and used automobiles, parts, and service vehicles.

            Business Details

            This is a multi-location business.

            Find a Location

            Mike Anderson Chevrolet of Chicago, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              5333 W Irving Park Rd, Chicago, IL 60641-2529
              BBB File Opened:
              3/10/2009
              Years in Business:
              15
              Business Started:
              12/17/2008
              Business Started Locally:
              12/17/2008
              Business Incorporated:
              11/4/2008
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Mike Anderson Chevrolet
              Business Management
              • Mr. Mike Anderson, Managing Member
              • Mrs. Tiffany Santiago, Office Administrator
              Contact Information

              Principal

              • Mr. Mike Anderson, Managing Member

              Customer Contact

              • Mrs. Tiffany Santiago, Office Administrator
              Additional Contact Information

              Fax Numbers

              • (773) 508-4122
                Primary Fax

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              16 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Hello, on 06/08/2024 I purchased a 2021 ******** **** E450 from Mike Anderson Chevrolet of Chicago, LLC ********************************************************************** ***** ********** I dealt with ***** as a salesperson on the test drive I asked him about a weird sound coming from the brakes he claimed it was due to the vehicle standing on the dealer lot for a long time and it would disappear by driving the vehicle he mentioned to not worry about the brake sound also mentioned that the vehicle passed the inspection and that I as a consumer have 15 days of protection on the vehicle by the state of Illinois law, and according to the Information he provided I purchased the vehicle after driving the vehicle for less than 2 day the breaks stopped working on the vehicle and when I took it to the service department they confirmed that the vehicle needs new rear brakes and pads and is no longer able to operate due to the breaks condition until fixed estimated repair ($1200) The vehicle has been parked for more than a week due to the brake issue I tried my best for days to communicate with ***** as my salesperson and any person i can talk to in the dealership to solve the brake Issue the dealership (******) denied ***** saying any of the above and ***** now says that the 15 days of protection by the state of ******** is only on the engine and other mechanical issues now it seems like the dealership is just ignoring the problem and not willing to take responsibility for the vehicle or provide an inspection report that supports the salesperson's claim that the vehicle had no issues at the time of purchase I'm seeking your help to address the issue with the dealership and hopefully reach an agreement with the dealer to take responsibility and repair the vehicle issue 06/20/2024
              Read More
              Read 15 More Complaints

              Customer Reviews

              5 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael A

              05/30/2024

              Despite a previous terrible experience with the **** Anderson ***************** decided to try and use Anderson for service. I had purchased a comprehensive maintenance plan. There were problems with the ********************** and Anderson had to submit an invoice for repayment. They expected me to pay up front and wait for reimbursement, partly, I believe, because they were going to charge more than the maintenance plan was going to pay out. This place is nasty and dishonest. The service manager is horrible. Adding insult to injury, whoever brought my car back to me somehow decided, for reasons absolutely unknown to me, to turn off my one-pedal drive feature without informing me. I nearly hit the car in front of me at the first stop light after pulling out of the dealership, and had to pull over to figure out how to get it back on. That is nothing but dangerous negligence. In the interest of fairness, there were two minor positives. First, they did allow me to charge my car for free while this ordeal was going on. That was nice. Second, I do appreciate the one service representative did spend a good deal of time trying to resolve the absurdity of the situation.It just seems to me that, as a first time customer with a new car who was planning to be a long term customer, the dealership would have done more to keep my business. All of the problems were a result of miscommunication between Mike Anderson Chevrolet, ******** Chevrolet in ********* (where I bought the care and eventually drove over an hour each way to get my service completed), and the ********************** It shouldnt be my responsibility to make the calls, try to resolve the problems, and pay out of pocket. After two hours, ultimately not getting the service I had already paid for, I had it. Never again!
              Read 4 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

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