Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Optical Repair

Tropical Optical Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optical Repair.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Enrique H

    1 star

    02/02/2024

    Respect yourself and AVOID this place at all cost, ignorant and lowlife is the people who runs this place, far from what ethics of ****************** means, and staff is less than trained. Dirty place, walls are falling.But what definitely is worse is the services they provide, eye exams (wrong eye graduations) lenses with wrong graduation, multiple mistakes on the final products, and a clsistic position denying whay they did wrong, yelling at people over the phone, omg! Too much to say.That's why I came here to post my review, horrible place, GIVE YOU A FAVOR and do not do business here.
  • Review from Ulysses B

    1 star

    04/12/2023

    Just went in today to pick up my sons glasses, first experience was the rude receptionist which happens to be the daughter of the owner. Second experience was when the owner starting been rude just because I asked him if they can show me the itemized receipt of what I was been charge of. The receipt that was given to me only had the total and apparently he got bother by it. Then I told him that I wasn't satisfied with my son's lenses and if they can send them back to make the glass thinner specially since I paid extra to get them thinner. Not surprise to see all these bad reviews about their attitude.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.