Business ProfileforInterPark LLC

I pulled into their downtown ******* garage at *********************************** for prepaid parking. When I got to the gate, several feet away from the street entrance, I saw a sign with their address. I realized it was not the garage I prepaid for. I got out of my car and went to the office. No one was inside. Before long, a car entered the garage and pulled behind me. There is only one lane in the entrance and the street is one way. Basically, backing out would be reversing down a one way entrance ramp onto a one way street in downtown *******, with other cars trying to enter the same ramp you are reversing i.e. dangerous. I took a ticket and entered the garage, never parked and followed the signs to exit the garage immediately. Three minutes later I arrived at the exit and swiped my card to exit, $16.00 for three minutes of driving and never parking. I still needed to locate and park in the right garage and head to my show which was starting soon. "Of course" a reasonable business would understand and help me rectify paying for services I never used...I figured. I called the office the next day. I spoke to a rep the first two calls who basically told me the manager was gone and only the manager could refund my money but kept saying any parking is charged. Cool. I didn't park. Of course, the manager's name is not provided, nor the hours they work, nor any information to help connect me with the manager...nor when they get back from "vacation." It was just a "you have to call back" response...until they stopped even answering my calls. I have now called six times since March 25th, over two months ago and left at least two if not three messages with the ticket number and call back number. I have no missed calls and voicemails from them, no proof they have called me back one time. To add insult to injury, I confused this garage for another because this is the garage I have used most when parking downtown. They have completely blown me off and don't even have to courtesy to respond.