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Business Profile

Personal Injury Lawyers

Malman Law
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/10/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I first contacted Malman Law when I was involved in a vehicular accident in December of 2021. This was of course an easy process and a friendly Firm was very motivated to help a client. This led to being sent to a Physician to evaluate my condition and the amount of damage I sustained from this accident. I was then placed in physical therapy from 12/10/2021 - 1/13/2022. This has ended ever since and the case was thrown out via police immunity. This occurred on Aug 11th, 2021. I was under the impression that if there was no settlement I was not going to be billed. So I waited for the bill from the Physician but nothing came (as of I write this on 12/10/22). So I am confused about why am I being charged from PT.

    Business Response

    Date: 12/29/2022

    ************************ retained my firm on December 7, 2021, for automobile
    accident he was involved in. On August 11, 2022, we decided to withdraw from representation. There are no charges for attorney fees or any expenses. ************************ received medical treatment from Athletico for his injuries. They have agreed to waive the bill against him and not seek reimbursement from him directly. We are awaiting written confirmation from Athletico of the waiver and we will send it to ************************ upon receipt of same. All of the above has been relayed to ************************ myself. Please contact me if you have any further questions.

    Thank you, Steven J. Malman 

  • Initial Complaint

    Date:09/14/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please see attachment

    Business Response

    Date: 09/29/2022

    We thought ************** received a copy of her settlement documents which contained the information she seeks. I emailed her another copy of the document today. If she has any further questions, Mr. ********************** will be available to speak with her personally. We believe we acted professionally in this matter. If you have any further questions, please contact us.

  • Initial Complaint

    Date:08/31/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I filed a lawsuit against my former insurance company because of a hit and run that I had on July 4th of 2020 I had an attorney before I fired her and hired mom in law and it's been 2 years and 2 years and 2 months and I was told on August 3rd that I would receive my money I still have not gotten my money and every time I call they keep coming up with it'll be a couple days or a week or to be a couple days or a week and then I was told many times that it'd be a couple days and I still have not received my money and every time I ask to speak to Mr *** and they always came up with an excuse as to why they wouldn't let me speak to him I feel like I'm being taken for a ride and I don't appreciate it they shouldn't tell me I'm going to get something legal document and then not come through with it

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