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Find a Location

American Roofing & Construction Solutions Co. has 1 locations, listed below.

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    Business ProfileforAmerican Roofing & Construction Solutions Co.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/13/2021

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    American Roofing & Construction Solutions Co is a Residential & Commercial roofing contractor. Roofing services include Asphalt Shingle, Metal, Tile, Flat Roofing. Leak Repair, Roof Snow and Ice Dam Removal, Inspection and Storm Damage Repair. Additional services include Siding, Gutters, New Windows, New Dormers, Dormer Build Outs. Carpentry, Concrete, Skylights, Wood Decks, Roof Decks, Roof Patios, Masonry, Repointing, Tuckpointing, and more.

    Business Details

    Location of This Business
    5306 W Diversey Ave, Chicago, IL 60639-1513
    BBB File Opened:
    1/10/2021
    Years in Business:
    6
    Business Started:
    12/20/2017
    Accredited Since:
    4/13/2021
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    5
    Alternate Business Name
    • American Roofing & Construction Solutions
    Business Management
    • Mr. Rick Ziko, President
    Contact Information

    Principal

    • Mr. Rick Ziko, President

    Customer Contact

    • Mr. Rick Ziko, President

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/04/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    UPDATE AS OF 6/3/2024 ******************* aka ***************** BLATANTLY LIED ABOUT BEING A LICENSED GENERAL CONTRACTOR SO HE MISREPRESENTS HIMSELF!***** RETURNED $1900 BUT HE IS STILL HOLDING $400 WHICH IS THE BALANCE OF MY $2300 DEPOSIT THAT I GAVE HIM IN GOOD FAITH.In addition, the ********************* address that he uses on his contract and on social media is questionable.I found ******************* of American Roofing and Construction Solutions on Angi's List.During our only walkthrough on May 23, 2024, he verbally told my brother and I, that he is a licensed general contractor. And, before he left, I asked him again, and ***** stated yeah Im licensed and registered with the city of ************* made multiple attempts to try and force me to sign a separate contract and give him another deposit for a different project that would start simultaneously. Yet, he continued to ignore my efforts for him to provide me with proof that he has a current general contractors license. On June 3, 2024, I asked ***** to refund my $2300 deposit based on him not having a license with the city of *******. Initially, he agreed to refund my money, however, shortly thereafter, ***************** me $1900 of the $2300 deposit but he refuses to return my $400 balance.The job that I hired ***** to do requires a licensed general contractor. And, I was told that no permits were needed but I found out that permits and drawings are needed so I asked for a full refund considering he does not have a general contractors license with the city of ******* and because of that he cannot pull a permit.In his text messages this morning, ***** is threatening to put a lien on my property as if I owe him money. At this point, I honestly fear for my safety and for my families well being because ***** presents himself as a desperate, disgruntled and hostile contractor who is out for revenge simply because he does not have a general contractors license with the city of *******.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Linda H

    1 star

    04/09/2024

    I hired American and Roofing and Construction Solutions to repair my balcony in October 2023. After tearing down the balcony (over my front porch) *****, the owner said I needed additional work, which was more than double the original price, but I agreed to it. The work was completed and paid for on November 1, 2023.I contacted ***** on January 10, 2024. I sent him a video showing how water will not go down the drain on the balcony. I have repeatedly contacted him about correcting the problem. I know that we have had some bad weather, but there is no excuse for him not coming by to see what the problem is and correcting it. I have contacted him numerous times from January 10 to April 3, 2024, he will not come out to fix the problem. He gives me a date, that he will come, but he does not keep his word. I was given a general maintenance and a workmanship warranty from him for 60 months. The labor and material was guaranteed for 20 years. I don't see any of those things happening! I am just so disappointed in this company, you would like to be able to trust people, but some people or companies make that impossible! This is a truthful account of my experience with this business.

    Local BBB

    BBB of Chicago & Northern Illinois

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