Reviews

This profile includes reviews for United Tires's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  United Tires

  2720 W Grand Ave Chicago, IL 60612-1118

  
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  United Tires

  3613 N Harlem Ave Chicago, IL 60634-2237

  

Review Details

• Review fromBrayden M

  Date: 05/03/2025

  1 star
  Horrible, got 4 new tires. multiple of them had holes and issues with them. Support is unable to give a proper resolution. STAY AWAY!

• Review fromFrank E

  Date: 05/02/2025

  3 stars
  The only reason Im leaving 3 stars is because the tires I purchased are supposed to be used once but two out of the four I purchased seemed used they where dirty and looked nothing like the other 2 that did look used once

• Review fromErin S

  Date: 04/25/2025

  5 stars
  I was hesitant on buying from United tires but after reading reviews I was sold. Now that I ordered and received my new/used tires I am blown away how fast I received them and the quality of every tire. I totally recommend United tires. Like my son said dad you found a new gem. Thanks United tire.

• Review fromea e

  Date: 04/04/2025

  5 stars
  A breath of fresh air for customer support and an upstanding company. They did more than enough to help me after a mistake of my doing. Really appreciate them and their support staff it top tier with competitive tire pricing

• Review fromDanny T

  Date: 03/13/2025

  1 star
  Purchase 2 Continental Sure Contact Lx tires 235/65r18 and received wrong tires and not getting a full refund

• Review fromStanley Y

  Date: 12/16/2024

  1 star

  Stanley Y

  Date: 12/16/2024

  Bought two front tires last week for a ************* AMG. After the tires were installed, the car started slipping on turns. I took it to my dealership and the pointed out that one tire was manufactures in 2017 and the other 2018. These tires are older than my car. They could have cause an accident. Now I need to find new tires. Most definitely will not be getting them from this place and I dont recommend anyone else do either.

  United Tires

  Date: 12/19/2024

  Dear *******, Thank you for sharing your experience with us. We sincerely apologize for any inconvenience you have faced and appreciate the opportunity to address your concerns.Upon reviewing your situation, we want to clarify that the issue is unlikely related to the production dates of the tires. Instead, it seems to be due to using summer tires during winter conditions. Summer tires are not designed to provide the necessary grip and traction on cold or icy roads, which can result in the slipping you described.We understand your frustration and would like to assure you that tire age is carefully considered in our quality checks to ensure safety and performance. Both tires you received meet industry standards and are safe for use under appropriate ************* prevent similar issues in the future, we recommend switching to winter tires for improved safety and performance in colder seasons. If you'd like, wed be happy to assist you in finding the right tires for your needs.We value your feedback and are committed to providing better service. Please dont hesitate to reach out if you have any further questions or ************* regards,

• Review fromDavid B

  Date: 12/15/2024

  5 stars
  There was an issue with my original tire that was sent they immediately replaced it and shipped it very quickly to replace the tire that I got with no trouble communicating they instantly emailed me back to let me know that they would take care of it. Highly recommend great price and customer service which is priceless Thank You

• Review fromWilliam S

  Date: 11/11/2024

  1 star
  Sold me 5 year old tire as new and then attacked me when I contacted them. Customers check the date code on the tire they are there for our protection. Hope I save some other customers they are a very bad company.

• Review fromFred Y

  Date: 10/05/2024

  1 star
  Purchased four tires on **** and had installed by them. Noticed one of them leaked appx 2 lbs. a week. Found a slow leak on inner shoulder at sidewall they would not warranty it, claiming it's only covered for 48 hrs. I returned and had that tire replaced & checked it the next day to find a large puncture in outer shoulder and they offered to replace under their 2 DAY warranty. When they removed the tire I found an unsafe repair with a patch on the shoulder inside the tire they admitted to. I requested a partial refund in light of the circumstances which they refused. This facility will ****** with your safety by engaging in unscrupulous unsafe repairs to save themselves a few bucks. Reached out to the owner ********* who refused to respond by phone or text This is the same person who will claim In responses to reviews, that he reaches out to customers who have VALID complaints? It is outright ignorance for them to assume the potential liability of property damage or personal injury they may cause with these policies. Notice the NUMEROUS complaints here in other reviews, this is no coincidence if you value the safety of your family, yourself and others, DO NO buy from these people.

• Review fromTimothy M

  Date: 09/02/2024

  1 star
  If I could give a zero, I would. This probably won't show up on their website. Purchased 2 tires with lots of tread in mid-August. One of the tires very slowly started losing air, and I attributed it to a bead or valve stem. I took it back to where I had them mounted and balanced.What could be wrong? After all, these tires are tested. Well, the tire technician found a very small leak in the sidewall, something you wouldn't notice for a while with TPMS. He noted no curb rash or object in the area.I made a phone call to rectify this, and of course, the mere "48 hour" warranty had passed. This company could make it right, but were not in any way going to work with me. Approximately 2 weeks had passed since I had the tires put on the car.I was sold a defective tire, paid to have it mounted and balanced and am out $140. United Tires puts the blame solely on me. Anyone in a similar situation would know a slow leak couldn't possibly be found in the small window alloted.Bottom line - United Tires sells defective tires and doesn't care about customer service.