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Find a Location

Chicago Title Land Trust Company has 1 locations, listed below.

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    Business ProfileforChicago Title Land Trust Company

    Trust Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    10 S La Salle St Ste 2750, Chicago, IL 60603-1108
    BBB File Opened:
    12/8/2005
    Years in Business:
    18
    Business Started:
    12/8/2005
    Business Started Locally:
    12/8/2005
    Type of Entity:
    Corporation
    Business Management
    • Ms. Carolyn Pampenella, Manager
    Contact Information

    Principal

    • Ms. Carolyn Pampenella, Manager

    Customer Contact

    • Ms. Carolyn Pampenella, Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    $7958.99 was deducted to pay taxes for each condo sale that occurred on December 27 2022. There were two units sold by myself (303, 403) totaling holding by CT is $15,917.98 I was told on the date of the sale by the **************************************** she is located at the **** ****************** road suite ****************************** office. That it will take ***** days for any return of any funds after the taxes are paid. It is now May 5 and there seems to be no end in sight. Also this brings up additional problems regarding the funds ( 1 ) there is no interest being paid during this hold ( 2 ) there are penalties that are occurring as long as the property taxes arent paid by due dates. Will I be paying these large amounts of penalties even though they had the funds to pay since December of last year. I have spoken to ***************** 3 times march 6, when I was told less than 30 days I will will receive the remainder funds. I called back in April 3 and was given a runaround statement about the paperwork. I called back on April 11 and was told they still dont know how much I owed and theres nothing she can do until she gets the information. A big problem with this is if the city has a website in which you can put in the condos location and find out exactly how much is owed and pay it online instantly. its been five months.. and now with extra penalties.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Natasha K

    1 star

    09/08/2021

    I hope everyone reads this review before working with this company and wish I could report this company to the authorities. I have never dealt with a more unprofessional company. Chicago title company sent my home insurance check to the wrong Travelers location. I can understand that mistakes happen, but they have yet to fix the situation and are completely unresponsive. To keep my policy I had to pay the premium for the policy a second time. My insurance company and lender figured out the mistake and reached out to Chicago title company who told me they would send me a refund since Travelers voided the original payment from Chicago Title. They told me weeks ago they overnighted my check and have not done it yet, a MONTH later. They either have some excuse and now are unresponsive. I have my insurance agent reach out and now my lawyers are reaching out and they are completely unprofessional. If you can work with any other company, please do. This company will make mistakes and is completely unprofessional. I can't explain how bad of an experience it has been dealing with them.

    Local BBB

    BBB of Chicago & Northern Illinois

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