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          Find a Location

          UScellular has 368 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • UScellular

              8410 W Bryn Mawr Ave Ste 700 Chicago, IL 60631-3486

            • UScellular

              2100 Market Ln Norfolk, NE 68701-4624

            • US Cellular

              2500 N Mayfair Rd Unit 5554 Wauwatosa, WI 53226-1409

            • US Cellular

              2860 S Green Bay Rd Mount Pleasant, WI 53406-4962

            • US Cellular

              3333 Milton Ave Janesville, WI 53545-0240

            Business ProfileUScellular

            Wireless
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8410 W Bryn Mawr Ave Ste 700

            Chicago, IL 60631-3486

            Visit Website
            (888) 944-9400

            Customer Reviews

            1.23/5

            Average of 232 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            778 complaints closed in last 3 years

            290 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            UScellular has 368 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • UScellular

                8410 W Bryn Mawr Ave Ste 700 Chicago, IL 60631-3486

              • UScellular

                2100 Market Ln Norfolk, NE 68701-4624

              • US Cellular

                2500 N Mayfair Rd Unit 5554 Wauwatosa, WI 53226-1409

              • US Cellular

                2860 S Green Bay Rd Mount Pleasant, WI 53406-4962

              • US Cellular

                3333 Milton Ave Janesville, WI 53545-0240

              Headquarters
              8410 W Bryn Mawr Ave Ste 700, Chicago, IL 60631-3486
              BBB File Opened:
              12/14/1993
              Years in Business:
              41
              Business Started:
              1/1/1983
              Business Started Locally:
              1/1/1983
              Business Incorporated:
              7/26/1985
              Type of Entity:
              Corporation
              Alternate Business Name
              • Sis-Q Cellular
              • United States Cellular Corp.
              • US Cellular Corporation
              • US Cellular
              Business Management
              • Ms. Nancy Fratzke, Vice President Customer Service
              • Ms. Paula Keith, Executive Assistant To: Kathy Hust, VP - Mid-Cent
              • Mr. Kenneth Meyers, President & CEO
              • Mr. Joseph Bright
              • Ms. Leala Rice, Manager Customer Resolutions Support
              Contact Information

              Principal

              • Mr. Joseph Bright

              Customer Contact

              • Ms. Leala Rice, Manager Customer Resolutions Support
              Additional Contact Information

              Fax Numbers

              • (608) 282-1575
                Primary Fax
              • (773) 399-7060
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              780 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/14/2024

              Complaint Type:
              Order Issues
              Status:
              Answered
              Signed up for services. Representative completed service and traded in a device for credit of $1,200 off of new device. Upon completion, rep gave me trade in receipt of only $515.
              Read More
              Read 779 More Complaints

              Customer Reviews

              232 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              J. P

              07/25/2024

              USCELLULAR still charges you when you don't have service working. After 20+ years, I cancelled my service due to continually not getting network service and they charged me anyway and then they refused to prorate my final bill even though I had to cancel four days into my billing cycle. The customer service representative (*******) that I spoke to was very rude and was unaware of how I can report complaints or provide feedback. How can a representative not know that information? Fortunately I don't mind researching different avenues to communicate bad service about a business. Please stay away from US Cellular because they are scammers and will rip you off.
              Read 231 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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