Business ProfileforZeigler Chrysler Dodge Jeep Ram of Downers Grove

I purchased a vehicle from this SCAM dealership on 1/13/24. My salesman (***********************) should be jailed for all of the fraudulent things he said and did! I have tried calling over ten times only to be given erroneous or misleading information from everyone here. including the Finance Manager ******. I still dont know who the actual Manager of the dealership is. I was told some other name and then I was told *****************************. I have never dealt with a company so RACIST, RUDE AND UNPROFESSIONAL!!! My car was advertised at ****** and that was supposed to be the final cost. Well in the finance office they gave me a piece of paper that they failed to include in my paperwork that stated the dealership charge a $3999 that is tacked on to the price. When I asked the finance manager he played dumb. So they changed the vehicle price to *********. After trying to get answers I went into the dealership on 2/6/24 and no manager would see me. They told me he was out of town. (LIES). I spoke with ****** of course he acted like he was concerned but it was an act. I cancelled the service contract with the dealership on this date and was told by the finance manager thar it would be cancelled effective immediately. He did say it would take 4-8 wks for the 3rd party company to get the check from the dealership. Well after not receiving any correspondence, I contacted CNA ************************* and they told me the dealership never Cancelled the contract! The company will not backdate my request. I am asking that this dealership make this transaction whole by rectifying the situation and providing the full amount of $3500 which was the full purchase amount if the contract. The dealership should have to pay any fees due to their incompetence and untruthfulness. I have purchased over 5 cars in my lifetime and have never been scammed like this! This dealership should he closed for misrepresentation, fraudulent and deceptive practices to get the sale.