Business Profile
New Car Dealers
Zeigler Chrysler Dodge Jeep Ram of Downers GroveThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1.07/5 stars
Average of 15 Customer Reviews
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Review fromTanishia T
Date: 01/06/2025
1 star1/2025 I would have to say someone should look into a class action lawsuit against the company. I applied for a car, they did not follow up with the financial institutions. A finance company followed up with me for verification & gave an approval. Immediately after I did my lead work, Zeigler wanted me to pay a deposit of $4000. I had not done any signing of paperwork, nor had I test driven the vehicle nor seen it in person, etc. I was told there would be a 3% fee if I did a credit card payment, I was then sent wire transfer information. Again, I had not done any contract signing, seen the vehicle nor test driven the vehicle. This is not good service if you ask me. I have proof of what I am stating & this seems to happen nationwide at Zeigler dealerships. its terrible.Review fromJust A P
Date: 01/03/2025
1 starJust A P
Date: 01/03/2025
They advertise 0 money down, good credit, bad credit, no credit doesnt matter blah blah blah, all to sucker you in and bring you in the door, once your in they sucker you with the fake welcoming script. Welcome, thank you for coming in are you looking for anything specific today get you all warm and fuzzy, write down your top 3 vehicles, if your lucky there let you test drive one, after your top 3 they run your credit and BOOM!!!! WITH YOUR CREDIT SCORE YOU WILL NEED A CO do you have anybody who loves you or cares about enough to co sign for a year. They claim youll only need the co signer for a year but it is never that case, it is always more than a year. You can never fer away from the co ****** ***** refers to everyone that Comes in not as ladies or gentleman, wonderful people he refers to everyone that comes in as a STROKE and to CRACK them for what they can give. Evil lurks freely ******************************************************** grove, IL ***** ***** The ***Just A P
Date: 01/07/2025
Ive seen the *** run a customers credit 4 times simply because he didnt like his attitude.Review fromJaleasia H
Date: 08/17/2024
1 starABSOLUTE WORST!! If I could give negative stars, I would. The salesman and the managers are horrible. They added onto the online price and then tried to give some BS answer when they were questioned about it, even after I showed proof of what the price was listed as. Then said they couldn't sell me the car at the listed price. I was told the extended warranty would be $700 and was charged over $4,000. On top of the issues with buying the car, there was servicing issues that should have been addressed prior to the car even being put up for sale. This was by far the worst car buying experience I have ever had. I will NEVER do business with this place ever again.Review fromWendy S
Date: 06/21/2024
1 starThis company sold me a vehicle from out of state collected all of my money and my sales tax but never paid it to my state and never got me a license plate which they were obligated to do so I now have $110,000 vehicle that is a yard ornament because they are completely incompetent and they are complete scammers avoid this company at all cost my purchase was ******* **** in ********* however, my sales guy according to his signature line works for ******* Chrysler Dodge Jeep ram but this is all one giant company. I would avoid them throughout the ************* anybody who collects sales tax and doesnt pay it to the governing agency is shady and its ************************************************************************************ so would ask where are they? I keep getting nasty from ******* saying they have not stolen the money however it is not where its supposed to go. Ergo, it is stolen.Review fromCornise W
Date: 02/02/2024
1 starThey scam people! The prices they have online are not what they charge u! They tack on hidden dealership fees($4000) and act like youre crazy when u bring it up. I have been trying to get the manager for a week now! This place is BOGUS!Review fromDustin S
Date: 01/02/2024
1 starThey have a cars listed for a certain price on their website. When you get there in person, they **** the price up and wont tell you why. They wont work with you they just say it is what it is. They hit you with a bunch of hidden fees.Review fromAntonio E
Date: 11/20/2023
1 starAntonio E
Date: 11/20/2023
Complete bunch of Liars. don't waste your time at this place.Zeigler Chrysler Dodge Jeep Ram of Downers Grove
Date: 11/22/2023
*******, We are to hear you are unhappy with your experience. We take our Customers Feedback very seriously. Please contact us to discuss directly to further assist.Review fromUlises G.
Date: 10/19/2023
2 starsSales person seems fine until its time to hide the mark up price. They'll tell you a price after everything, and its not. Its before. So you end up at the finance department where the guy assumed you were told everything only to find out you wasted about 2 hours of your life and now have to make a tough choice whether to accept or not. And even after speaking to 1,2,3 managers, they're just like we cant do anything about it. Very shady. Good thing we do not get cars often enough to want to come back here, but also will not be recommending this location either. Also, they use the cars they're selling. Ours had a complimentary lighter, receipt, and some change. Very thoughtful of them.Review fromPeg T
Date: 09/26/2023
1 starPeg T
Date: 09/26/2023
I should have read a few reviews before I went there.. they are a scam.. committing fraud.. I spent $80 in a Uber because the Manager sent me a long text of what was to be expected.. and that I would leave that day with a vehicle no money down .. no matter what the credit or no credit .. and I get there and they ask for a co-signer .. and I know I make enough money to be the only signer.. why do places like this get to exist and lie to people? .. what's wrong with being honest? Why do the switch and bait ? .. then they act nasty with you when you don't want a co-signer.. and start talking rudely.. I would advise you to always read reviews before riding 1 hour in a Uber to a car lot.. a fraudulent waste of time!Zeigler Chrysler Dodge Jeep Ram of Downers Grove
Date: 09/27/2023
Our goal is to get all of our customers approved with no money down regardless of credit. We have been specializing in this for many years. But loans cannot be completed over the phone. Customers need to come into the store to verify their identity and proof of income to get the final approval. Please contact us directly if you have any further questions.Review fromJohn S
Date: 08/21/2023
1 starJohn S
Date: 08/21/2023
******************* Horrible humans. Took my **** GC for "Service Shifter" 45 days ago. Blamed the battery and aftermarket radio. Replaced the battery and charged an outrageous diag fee. Over $900 total. I disconnected radio and problem kept returning among other odd electrical issues. No Check Engine until today. Brought it in and was now told it is NOT a comeback as they suddenly have no information about the previous visit other thanI brought it in for a battery. The **** was with them for 4 days and they even put fuel in. But somehow left that all out of the details. Then was told my ****** extended full coverage warrenty only covers a portion of their rates and that I'm responsible for the difference. This is a failure on the relationship between ****** and the Dealerships and the dealerships with their customers. The service advisor that "helped" this morning is the most discourteous service advisor in the dealership. He lied to my face about my previous visit and proceeded to own it. This is deceitful and should be a terminatable action.Zeigler Chrysler Dodge Jeep Ram of Downers Grove
Date: 08/22/2023
****, We are sorry you are unhappy with your experience. We take our customer's feedback very seriously. After further investigation, we did pull your service history and the total amount which was under $800. We do have a copy if you would prefer we send the document directly to your email to review. Please contact us directly at ************ and ask to speak to our Service Manager, **** to discuss further.
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