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Business Profile

Dairy

Prairie Farms Dairy

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Prairie Farms Dairy's headquarters and its corporate-owned locations. To view all corporate locations, see

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Prairie Farms Dairy has 18 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/24/2024

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have bought milk on numerous occasions and every single time it expires weeks before the listed expiration date

      Business Response

      Date: 05/24/2024

      Hey there, we would need the code date, lock code and product info on the milk that is expiring please, otherwise we would be unable to determine the route cause of this issue. Please provide this info so we can take a closer look into the matter, we are more than willing to help. We are also going to be sending the consumer coupons via the mail for the trouble.

    Prairie Farms Dairy is NOT a BBB Accredited Business.

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