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Find a Location

Northside Ford Lincoln has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Northside Ford Lincoln

      1312 N Keller Dr Effingham, IL 62401-4519

    • Northside Ford Lincoln

      PO Box 6007 Effingham, IL 62401-6007

    Business ProfileforNorthside Ford Lincoln

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Northside Ford Lincoln has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Northside Ford Lincoln

        1312 N Keller Dr Effingham, IL 62401-4519

      • Northside Ford Lincoln

        PO Box 6007 Effingham, IL 62401-6007

      Location of This Business
      1312 N Keller Dr, Effingham, IL 62401-4519
      BBB File Opened:
      2/23/2012
      Years in Business:
      32
      Business Started:
      1/1/1992
      Business Started Locally:
      1/1/1992
      Business Incorporated:
      5/30/2003
      Type of Entity:
      Corporation
      Business Management
      • Mr. Ronald R Diepholz, President
      Contact Information

      Principal

      • Mr. Ronald R Diepholz, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/10/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My truck kept stalling a specific way. I took it in and told them exactly what it was doing and I thought it was a short. Called a week later and said they found problem (not short). Would cost $1000. Then called a few days later and said that didnt fix it, was going to replace another. $2500 this time. 2 week later called me and said it was done. I picked it up. Made it 5 miles before it did exactly what it did before. Had to have it towed back. Took a week for them to look at. Called and said they found a bad connection on a fuel injection part. $1000 more. Talked to service manager who I told I thought it was misdiagnosed, considering the above. *** was a total jerk. $4000 and a month later for a $600 part that would have fixed what I said I thought it could have been to start.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Melinda D

      1 star

      12/12/2023

      Northside **** in ********* ******** has been chronically deceitful I traded in a brand new Audi with less than **** miles meant condition, but due to my lupus, it was hard to get in and Out of for me. I made the mistake of down trading into a 2020 Lincoln aviator. They told me it had never been in an accident and it only have one owner and they purchased it back from the owner, none of that was true the vehicle that I have was a lemon and under the lemon law Which was not disclosed to me, and when the salesman ****** looked me straight in the eye told me the vehicle is perfect. It had never been wrecked a single owner. He said *** had nothing but problems with this vehicle. It kept pulling to the left after having the car there , more than a few times they told me the rim was bent and they told me that that was my fault that it was bent and they told me that I needed new tires when the vehicle had decent tires when I bought it after paying for a wheel that I did not bend (inward) I purchased four new tires. The vehicle still have the same trouble, and it just goes on, after many phone calls and going to their establishment complaining about the vehicle I searched the Carfax because I knew that it must have been wrecked at one time or another, I bought many new vehicles, because I have a business and some used I know when somethings wrong with a vehicle they have no intentions of making this right. I havent even had this vehicle for a year. I put very few miles on it. It just makes a person sick. Please help me.

      Northside Ford Lincoln Response

      12/13/2023

      Good evening!!

       

      we have resolved the complaint and the customer is happy!! (and she said we could use that term)  

       

      she also said you are welcome to contact her and that she didn't know how to retract it!

       

      and just for your info she even bought another vehicle from us!!

       

      Thanks,

      ***********************, GM

      Northside Ford

       

       

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