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My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Ziip Stock

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.36

Average of 11 Customer Reviews

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Review Details

  • Marcello C

    Date: 11/08/2024

    Disappointing Experience with ZIP Stock ??1-Star Review because its not possible to give 0 stars.Disappointing Experience with ZIP Stock Unreliable, Unprofessional, and Non-Existent Customer Service*I'm extremely disappointed with ZIP Stock's service. Their unreliable and unprofessional approach made my experience frustrating.Issue Malfunctioning Geek Bar Vapes (2 units)Expectations As a customer, I expect prompt assistance and effective problem-solving.Reality Instead, ZIP Stock:1. Doubted the problem's existence.2. Refused responsibility.3. Directed me to contact Geek Bar directly.4. Ignored further communication.Attempted Resolution I tried resolving with:1. ZIP Stock (email exchange).2. Geek Bar (back-and-forth communication).Both resulted in deadlock.Strong Warning: Avoid ZIP Stock!I strongly recommend staying away from ZIP Stock due to:1. Subpar customer service.2. Questionable product quality.3. Lack of accountability.Your time and money deserve better.

  • Debra J

    Date: 10/21/2024

    I ordered some expensive vapes and they sent me very cheap ones instead. They refused to give me my money back or replace them with the correct ones I ordered. Beware! Do not do business with them.

  • Bincky873

    Date: 09/19/2024

    Five orders totaling ****** dollars or more this is a estimate maybe more were all burnt, the first time I had to ship them all back before they would do anything the second time they refunded half of my money this last order was ****** dollars all twelve vapes were burnt. sent email after email with no response I will never do business with them again I have received no response to this most recent order all twelve vapes are burnt purchased on September 4, 2024!!!!!

  • Deidra R

    Date: 09/01/2024

    *************. I ordered 3 vapes and all 3 tasted burnt. Such waste of money.

  • Mark T

    Date: 06/02/2024

    I recently ordered a Hyde vape for $17. I waited a whole week, and once it arrived, I opened the box, and the vape was completely soaked in liquid. The little airtight packet that has the vape was completely filled with e-juice from the leaking vape. I opened it still, and of course it didn't work. What is really infuriating is that I contacted the company over 5 times through email on separate days, showing video and photo proof. And guess what? NO REPLY FROM THE COMPANY IN 3 WEEKS. I doubt I will ever get a reply or refund. STAY AWAY from this website. They sell expired, old, or damaged vapes and will not even read your emails.  

  • April W

    Date: 12/24/2023

    Always great prices and excellent customer service. Very seldom when I receive a bad vape they always replace it immediately

  • Andrea D

    Date: 05/17/2023

    Trust the other reviews. They have zero customer service, they do not respond to any emails even when they make a mistake and act like theyre a ghost company whenever you have something wrong. I ordered 4 vapes and received 4 of the wrong ones. Less efficient awful ones. No one ever responded to my 10+ emails. I have a lawyer on retainer and he is actually planning on taking legal action against them if they dont respond in the next week, which Im more than fine with.

  • Jen S

    Date: 03/08/2023

    Horrible company to deal with. No phone number. They don't respond to emails. Absolutely NO customer service. Do not waste money here.

  • Taylor P

    Date: 12/05/2022

    tried ordering vapes online, their website stated my card was declined yet i immediately received a notification that the exact amount of the order was taken from my account. they will not respond about a refund. i will be disputing the charge.

  • Charles A

    Date: 08/23/2022

    Ordered 3 Draco vapes from them, all were cracked I emailed them and they said to send it back so I did. I waited about a month and nothing after sending several emails. I like a dummy ordered 3 more because I really love the cool mint flavor from these Dracos and I thought maybe it was just a bad package, low and behold the next package of 3 Draco vapes were cracked as well????? now I'm going to put the video on ******** Also instead of them responding to my emails they would email me within that month like we haven't heard from you are you OK? So I would reply and tell them yes I'm still waiting on you're office response on my first package. But nothing... yeah ziipstock y'all **** you know what and I'm gonna do what I can to make sure yall pay for ******* me off and robbing me for my hard earned income!! R.I.P Ziipstock...lmao

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