Health and Wellness
Delta Remedys LLCThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in Health and Wellness.
Complaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/09/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
As a first time customer, I accidentally ordered 2 items, one being an updated item of some sort. Ive sent 5 emails requesting a refund of the second item. I have not received any response besides a "Thank you" email for ordering with them.Initial Complaint
09/06/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Returned unopened product in original package well within the 30 day return policy time frame in May of this year. Never received a refund and have emailed at least 6 times. Phone number listed is no longer activeInitial Complaint
08/24/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
A subscription order for Delta Remedys' product automatically placed on July 13th. I no longer wanted the product and didn't cancel the subscription in time. I received the order promptly and returned it two days after it arrived on July 19th. Their return policy is within 30 days for a full refund, which I asked for. It is now August 22nd and I have not received the refund. I have emailed them twice and I have called them numerous times. There has been no response to either calls or emails. Here is the order number #****. Here is the tracking number; **********************.Business response
09/08/2023
Hello, we went ahead and issued a full refund for this customers order. Please see attached copy of order page that shows that shows it has been refunded.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.