Towing Company
Senica Interstate TowingThis business is NOT BBB Accredited.
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Complaints
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Complaint Details
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Initial Complaint
04/30/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My car broke down and I parked it on the side of the road. I left so I can get another vehicle to tow it. A police officer called letting me know it was towed to this towing company. Once I called the company they did not provide any information. They would not even confirm the car was there. The man who answered the phone was rude and refused to assist me. They advertise 24 hours and apparently are not available.Business response
05/10/2023
Unfortunately we have to tow for the area police jurisdictions. There is a strict policy on NOT leaving vehicles on roadway abandonded.
We would have to find out a lot more information on this particular tow, since there is no date or make and model.
We are 24 hour EMERGENCY We do not have office hours or release vehicles on the weekend if that was the case.
Thank you,
*****
Senica Interstate Towing, LLC
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.