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Customer ReviewsforAloha Construction, Inc.
33 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Cara P
1 star07/08/2024
Insurance scammers talk you into signing contract ( salesman said I wouldn't find cheaper and if I did I could get out of said contract) I found the work for half the price plus got an itemized estimate for said work which I still have not received from Aloha I have not heard from anyone at Aloha for over a month even after texting our salesman.Aloha Construction, Inc. Response
07/10/2024
Sorry you didn't have a great experience, please reach out to discuss, we have tried to contact you several times. Thank youReview from scott g
1 star01/05/2024
Aloha construction team are true scum....They did faulty work...I called them 3 times, finally got a call back. they came up with every excuse they could why it was not there fault. I showed them proof and had another roofer show them what they did wrong, and they still would not admit and repair the issue...IF YOU USE THEM THEY WILL RIP YOU OFF AS WELL.Aloha Construction, Inc. Response
01/11/2024
I'm sorry to read this and that you feel that way. Your email is not coming up in our system as being a customer. Please call our office @ ************ and ask for ***** to discuss.Review from Debbie P
1 star11/07/2023
We called Aloha Const as they were referred to us from a family member for our leaky ********* signed a contract on May 23, 2023. ** told us that he was able to get the ins adjuster to also replace the siding on our home. We had not discussed replacing our siding with Aloha, only our roof. ** was very confident that our ins company would be replacing not only our roof, but also our siding. At the end of June, we received a check from our ins ************ informed *************************** them the info we received from the ins company. There was 3-4 weeks of communication between ************************** ins company, then we had not heard from Aloha for several weeks afterwards even though we had left several messages weekly for RJ, his boss **** and even the owner, *****. Over 6 weeks we asked to be released from our contract. Only after leaving messages threatening to get a lawyer, did we receive a call from *** who said he was told to call us to schedule a date for our repairs. After sending the info to him, *** called back and said that the ins was only covering 4 shingles and one side of our house for siding. He told us that Aloha does not do repairs, only complete replacement & would not be able to fix our roof. This was the first time anyone from Aloha had informed us about this information in the four months since we received the check from our ins company. He then said that he could send us confirmation of termination of their contract, which is what we had been requesting be done for the past 5 weeks. Within the hour, *** sent the termination letter to us. We feel that we were deceived and deserted by Aloha for four months. They were initially trying to get our insurance to cover re-siding the entire house and garage without any regard to our original request to have our roof fixed. All while knowing that they would not be fixing our roof as they do not do repairs. Their business ethics are extremely poor and we would not recommend calling this company for any type of work.Aloha Construction, Inc. Response
11/14/2023
I have tried to reach out to ****** due to what I believe are inaccuracies in the review with no response. ****** please follow up with me.Review from Shawn M
1 star08/12/2023
Find another company to do roof or siding job. Aloha does poor quality of work. There are great companies out there, Aloha is NOT one of them. Get referrals from people you know and dont trust 5 star reviews. Found a 5 star review written by an employee. Very unethical! Would love to add pictures, they show more than wordsAloha Construction, Inc. Response
08/23/2023
Sorry you feel that way. I tried to reach out but it appears your not a customer. If your file was under another name, please reach out and ask for ***** and I can address your concerns.Review from Ken H
5 stars07/25/2023
I was hesitant to file a claim for storm damage to my roof and gutters, but the professionals at Aloha Construction knew exactly how to make my claim and repairs a hassle-less experience. The project spearheaded by ******* and ****** was a smashing success. The outstanding crew delivered as promised with a job well done and no mess left behind. I would recommend the Aloha Construction team every time.Aloha Construction, Inc. Response
08/23/2023
So glad to hear your happy. We appreciate the businessReview from Sally S
5 stars07/10/2023
Aloha Construction redid our roof after hail damage. **** was very accommodating and came to the house numerous times to answer our questions. The crew that did the work did everything in one day and the cleanup was superb! we would highly recommend Aloha to anyone!Aloha Construction, Inc. Response
07/19/2023
Thank you for the kind words. We appreciate you choosing us for ************, glad you're happy.Review from Jordan A
5 stars07/05/2023
**** the salesperson was very responsive and his manager that I talked to a couple times was as well. The crew that completed the work did a very nice job and cleaned up very well after they were done. I would definitely use them again.Aloha Construction, Inc. Response
07/06/2023
Thanks ******! Was a pleasure doing business with you.Review from Karen H
5 stars07/05/2023
I had a tree limb go through my roof in the garage from the ice storm on 2/22/23. My insurance company only wanted to repair the roof. There was also damage from this event on my siding and also on my newer gutters. My insurance company replaced the siding as there was not a match for it, but said they would only repair the roof. I was upset as I thought I should have received a new roof. *******, who helped me through this distressing situation went to bat for me. I spoke with a supervisor at my insurance and they said I had to repair the roof as they had a match for it.The siding was completed and was beautiful except for a few cosmetic issues with it. Aloha fixed these issues to my satisfaction. The gutter that was damaged was also replaced to my satisfaction. I of course had to pay my deductible to Aloha and was told there would not be any more money I would need to give them. I contacted the manager from my insurance company and told him it was not a good match. He agreed with me per the pictures and approved the roof replacement. I am very satisfied with the new roof . There was a rotting in one place on my roof and Aloha fixed this. When I look at my home now, which is a ranch I feel it has the best look of any of the houses on my block.Aloha Construction, Inc. Response
07/06/2023
Glad we could help! Your house looks amazing!Review from Thomas M
5 stars06/16/2023
I wholeheartedly recommend Aloha Construction, Inc. for any roofing needs. Their exceptional craftsmanship, timely service, transparent communication, outstanding customer service, and competitive pricing set them apart from the rest. With Aloha Construction, Inc., you can trust that your roofing project will be handled with the utmost care and expertise. Don't hesitate to hire them you won't be disappointed!Aloha Construction, Inc. Response
07/06/2023
******, Thank you for the kind words. Pleasure working with you.Review from Rahel A
5 stars06/02/2023
I highly recommend Aloha Construction. **** from Aloha came the very same day we called him because we had roof problems that needed to be addressed. They did a thorough assessment and helped us work through the entire process with our insurance provider. We are enjoying our new roof and will be sure to call Aloha again in the future for any of our needs.Aloha Construction, Inc. Response
07/06/2023
Thank you for the opportunity, glad we could help.
Customer Review Rating
Average of 33 Customer Reviews
Contact Information
470 E Il Route 22
Lake Zurich, IL 60047-2575
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