Gutter Contractors
Springrock GuttersFind BBB Accredited Businesses in Gutter Contractors.
Information and Alerts
Alert Details
This business has 3 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning:
Consumers report not being able to reach customer service
Consumers allege the business does not help resolve issues with instillation, workmanship, or repair.
Consumers report businesses not showing up to appointments
Consumers report not being able to get a refund on work not performed
Consumers report that the business is not honoring Lifetime Guarantee
On 7/23/2024, 7/29/2024 and 8/05/2024, BBB submitted written requests to the company encouraging them to address the pattern of complaints. As of 10/24/2024, BBB has had no response.
Out-of-Business known or suspected
According to information in BBB files, this business is no longer in business.
Alert
In July 2024, BBB investigated Springrock Gutters's business practices. This investigation was prompted by an inquiry to find out if the business is indeed no longer in service as an elderly couple has allege the company took a deposit of over $4,000 from has and failed to start the project.
The company has a pattern of complaints in which consumers has reflects the above comment in regards to issues to with projects not starting or finishing on time or at all.
To read more please see info under Pattern of Complaints.
A general online search shows that the business is no longer in service however the website is up and running.
On 07/23/2024, 07/29/2024 and 08/05/2024, BBB requested additional information. As of 08/12/2024, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Springrock Gutters.
Service Area
- Cook County, IL
- DuPage County, IL
- Kane County, IL
- Kankakee County, IL
- Kendall County, IL
- Will County, IL
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