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Huntington Ingalls Benefits Center has 1 locations, listed below.

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    Business ProfileforHuntington Ingalls Benefits Center

    Investment Security

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    100 Half Day Rd, Lincolnshire, IL 60069-3258
    BBB File Opened:
    10/30/2012

    Customer Complaints

    2 Customer Complaints

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    Most Recent Customer Complaint

    04/19/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My father passed on January 31 2024. Me and my sisters filed a claim on 2/14/24 for my dad death benefit with his pension through hii benefits center. We were given many phone appointments and spoke to different individuals regarding this death benefit. We spoke to representatives on 2/14/24, 2/28/24, 3/8/24,3/20/24, 4/15/24 and 4/19/24. We were told on 4/15/24 that forms would be mailed out for us to receive the death benefit. On 4/19/24 the story changed to *** was bought out by Fidelity and tag we was it because they were going back and forth with Fidelity about who would be responsible for paying out the benefit. These are things that *** and Fidelity should have worked out with their buyout or merger. It seems *** is coming up with excuses not to pay out the benefit. This is inexcusable to be told tag you it by one of their representatives and to be dragged thru these mess after my father worked for this company for 25 years and 7 months. Why does it take all these months and then to be told they not sure who is responsible for paying the death benefit and that this would be a long process.

    Customer Reviews

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