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Find a Location

Quill.com has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforQuill.com

    Office Supplies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.35/5stars

    Average of 75 Customer Reviews

    Customer Complaints

    80 complaints closed in last 3 years

    13 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2004

    Years in Business: 68

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Quill.com is an online retailer of office supplies. Quill offers  Ink & Toner, Paper, Face Masks, Office Supplies, Coffee & Breakroom Supplies, Writing Instruments, Furniture, Computers & Accessories, Electronics, Printers & Scanners, Healthcare & Safety, Shipping, Packing & Mailing Supplies, Custom Print & Promotional Products, Tools & MRO Supplies, and Teaching & School Supplies

    Business Details

    This is a multi-location business.

    Find a Location

    Quill.com has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      300 Tri State Intl Ste 300, Lincolnshire, IL 60069-4416
      BBB File Opened:
      1/1/1972
      Years in Business:
      68
      Business Started:
      6/1/1956
      Business Started Locally:
      6/1/1956
      Accredited Since:
      10/1/2004
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Quill Corporation
      Business Management
      • Mr. Robert Brinati, Director of Customer Relations
      Contact Information

      Principal

      • Mr. Robert Brinati, Director of Customer Relations

      Customer Contact

      • Mr. Robert Brinati, Director of Customer Relations
      Additional Contact Information

      Fax Numbers

      • (800) 789-8955
        Other Fax

      Customer Complaints

      80 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/09/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Please see emails attached and photos attached. I purchased a dresser which was ****** come to find out this dresser is only $60 on Amazon. I canceled my next order and let quill know why I was unsatisfied and **** let me know he would match the price and fix the problem. Ever since I have received emails that are like bots or something making me prove the item then trying to sell me the item (again) like that arent even aware of whats going on.
      Read More

      Customer Reviews

      75 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jazzmin H

      1 star

      06/28/2024

      Avoid doing business with QUILL if youre looking to build business credit!!!!!Avoid doing any business with QUILL if you are seeking to establish business credit. I had a negative experience with them when I made a purchase and wanted to pay off the invoice promptly, but they refused to bill me as an invoice due to an unpaid balance, which was untrue. Even after providing supporting documents proving that the balance was fully paid off, it has been a hassle to get the hold released. This lack of concern for my business could have had serious consequences. I strongly advise against doing any business with QUILL. On the other hand, if you are looking for net 30 vendors, I highly recommend ULINE, Nav, and ECREDIBLE. I have never encountered any issues with them and they have been wonderful to work with. Unlike QUILL, they have consistently reported to D&B and provided excellent service. Moving forward I will be taking my business else where.

      Quill.com Response

      07/15/2024

      We identified and apologized for our error, restored account balance to $0, followed up with D&B to restore credit history and gave the account a $300 line of credit.

      Local BBB

      BBB of Chicago & Northern Illinois

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