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ComplaintsforFormals of Litchfield
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/21/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
This business has been around since I was in high school and was the go to place for formal wear and other types of events that required dresses. I went there in there trying on a dress and the person helping me made a rude and inappropriate comment about my weight. It was extremely unprofessional and I definitely felt verbally abused and assaulted. I was concerned with how I would look in a specific dress and she told me nothing would make it look better and so it didn't matter what I did. I made a post on FB and there were so many other girls treated that came out and said they had similar incidents and that they experienced the same type of treatment and body shaming at the hands of this store. More than 10 girls claimed they were treated like garbage and not just the customers, employees as well. I made a post on ****** and it was deleted by them. I also tried ******** but they blocked and deleted my post. I want the public to know how this store treats their customers.Business response
09/28/2023
The consumer is complaining about something that happened 6-7 years ago in retaliation of her two friends getting fired.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.