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Find a Location

Western Golf Shop Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWestern Golf Shop Inc.

    Golf Equipment

    Current Alerts For This Business

    Alert:
    In March, 2021, BBB investigated Western Golf Shop’s business practices. This investigation was prompted by complaints from customers claiming they never received products they ordered and the business webpage is currently not active.

    The BBB urges consumers to use extreme caution if faced with a potential marketplace interaction. Based on the information detailed above, BBB cannot confirm the legitimacy of Western Golf Shop.

    Additional business information

    Additional Info:
    Western Golf Shop has requested that before filing a BBB complaint, consumers contact Sara Calhoun at [email protected] or (630) 656-1291.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    23 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Western Golf Shop Inc. is a golf equipment and clothing retailer that sells its wares online. This business's products include most golf brands of drivers, irons, wedges, putters, golf bags, golf shoes, golf balls, golfing apparel, golfing accessories, and other related golfing equipment.

    Business Details

    Location of This Business
    241 W Saint Charles Rd, Lombard, IL 60148-2232
    BBB File Opened:
    4/16/2014
    Years in Business:
    13
    Business Started:
    9/23/2010
    Business Started Locally:
    9/23/2010
    Business Incorporated:
    9/23/2010
    Type of Entity:
    Corporation
    Alternate Business Name
    • Golfers Edge Online
    Business Management
    • Ms. Sara Calhoun, President
    • Mr. Joe Calhoun, Customer Service Manager
    Contact Information

    Principal

    • Mr. Joe Calhoun, Customer Service Manager

    Customer Contact

    • Mr. Joe Calhoun, Customer Service Manager
    Additional Contact Information

    Fax Numbers

    • (630) 656-1296
      Primary Fax

    Customer Complaints

    23 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/02/2024

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    Placed an order and paid for with Credit Card and cannot get the item ordered or refund.

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe C

    1 star

    03/05/2024

    I called about my order and was cursed out over the phone and was threatened by this man who said he would punch me in the face and used such bad language I could not repeat it because it was so offensive.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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