Business ProfileforJC's Granite & Flooring

FIRST, if I could give negative stars, I would! We started a house remodel in early November 2020. The owner, ****** said it would be a 6 week job. The first day, her husband, *****, got a lot done. We were excited and thought this is great. It QUICKLY turned into a nightmare remodel!! When they did come to work, it was about 10:30am to 3 pm, and hour for lunch during those times. We heard every excuse why they couldnt come out, somebody was sick, dog ran away, plumbing issues, short staffed, weather, etc We rarely saw *****, and ***** would come out, just to get money. One time she wanted a check early, because she said she couldnt pay her guys. (Even though I always paid the amount due, ahead of time) Fast forward to mid February, ***** comes out, wanting the final payment, which was over $16,000. She promised everything would be finished by the end of the week. She kept bullying me, until I gave her the check that day. (Which, in the contract, you pay the final 20% after completion. And again, I was ahead of schedule) They never finished the remodel, would not answer our calls, texts, emails. My husband talked to *******, at their store, a few times, but no response from the owners, ***** and *****. (BTW- work was subpar, except for what Hilberto, Florencio, and A/C Heat guys did.)It is now December 8th 2021, over a year later, and house was never finished, even though ***** and ***** took 100% of our money!!!