Business ProfileforHawkinson Kia

I would never Never NEVER deal with this dealership ever, I would rather walk from ******** to **************** than purchase from here or use any service that they offer. My first issue with this dealership is within HOURS after driving the car off the lot it stopped on the expressway back home towards the city. Turns out it needed a full body tune up, when I brought the car back, not even 24 hours after spending the whole day at the dealership the day before, no one showed ANY empathy! They simply told me it wasnt there problem and sent me across the expressway to the Jeep dealership, where I had to get a tune up which cost me an additional $1000 plus what I just spent as a down payment the day before. But okay, not their problem right? Now when purchasing the vehicle I was given 5 vouchers for free oil changes, no one explained that they were to expire. So I left the dealership with a car that would soon leave me high and dry on the expressway with 5 free oil changes that I didnt even know could expire. A few days ago, I scheduled an appointment to receive a oil change, where I was not the oil car obviously it was other waiting on their car to be serviced as well, once getting to the dealership they then let me know, my oil changes expired so the oil change will be close to $100, okay, fine no problem-I need the oil change. Then they proceed to tell me, itll be 2.5 hours added to my wait because they JUST ordered air filters and they are waiting on the shipment. Every time I step in this dealership Im dealing with the same terrible service with terrible customer service representatives. Please save the headache and do no go here.