About

Important information

• Advertising Review:

  BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

  On 9/20/2022, BBB contacted the business regarding their advertised products on their website. The business advertised solar product claims which  claims relating to performance and results should be backed up by reliable evidence as required by BBB’s Code of Advertising.

  The business advertised the following product on their website:

  https://www.revolutionsolar.com/States/illinois-state-solar-incentives#ready_to_get_started

  “Illinois Solar Power Performance-Based Incentives (PBI)

  With this incentive, you can earn direct payments from the utility company for each kilowatt-hour (kWh) of electricity your system generates.

  Illinois Property Tax Assessment Incentive for Solar

  Keep more money in your pocket with a property tax assessment exemption for your solar system.”

  “OUR SOLAR PANELS

  Only the best for our customers

  We only use professional grade (tier 1) panels to ensure the reliability, life, and durability of your system. Your system will be fully customized to fit your home and maximize your energy generation efficiency.”

  • Please substantiate all claims made on the website.
  •  

  https://www.revolutionsolar.com/States/illinois-state-solar-incentives 

  The BBB Code of Advertising States:

  34. Claimed Results

  Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

  36. Environmental Benefit Claims

  36.1 General Principles

  36.1.1 Advertisers should not make broad, unqualified general environmental benefit claims like “green” or “eco-friendly.”

  36.1.2 Advertisers must qualify general claims with specific environmental benefits.

  36.1.3 Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable.

  36.1.4 When an advertiser qualifies a general claim with a specific benefit, the benefit should be significant. Advertisers must not highlight small or unimportant benefits.

  36.1.5 Unless clear from the context, any environmental claim must specify clearly and conspicuously whether the claim applies to the product, the product’s packaging, a service or just to a portion of the product, package or service.

  • As of 4/8/2024, business has not responded to BBB emails or substantiated claims.