55 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Nikolche M.
5 stars07/31/2024
I recently had a roof replacement done by Matrix Exteriors, and I couldn't be more pleased with the results. From start to finish, the team at Matrix Exteriors was exceptionally organized and professional, making the entire process smooth and stress-free.The communication was excellent, with clear explanations of the work that needed to be done and regular updates on the progress of the project. The crew that worked on my roof was efficient, skilled, and respectful of my property.The quality of the work done by Matrix Exteriors is top-notch, and I am confident in the durability and longevity of my new roof. Their attention to detail and commitment to customer satisfaction truly set them apart.Overall, I am extremely satisfied with the service provided by Matrix Exteriors, and I wholeheartedly give them an AAA review. I would highly recommend Matrix Exteriors to anyone in need of roofing services. Thank you for a job well done!Review from Crystal
5 stars07/25/2024
I recently had the pleasure of working with Matrix Exteriors to revamp the exterior of my home, and I couldn't be happier with the results. ***** and ***** from ****** were an absolute dream team to work with. Their professionalism, attention to detail, and commitment to excellence truly set them apart.From the initial consultation to the final touches, ***** and ***** went above and beyond to ensure that every aspect of the project was completed to perfection. Their expertise and creativity transformed my home into a stunning masterpiece that exceeded all of my expectations.Not only was the quality of their work top-notch, but their communication and customer service were also exceptional. They were always available to answer any questions I had and kept me informed every step of the way.I would highly recommend Matrix Exteriors to anyone looking to enhance the beauty and functionality of their home's exterior. ***** and *****'s dedication to their craft and passion for what they do truly shine through in their work. Thank you, Matrix Exteriors, for a job well done!Review from Patricia
5 stars07/25/2024
Matrix Exteriors is an exceptional company to collaborate with. They function seamlessly as a team of detail-oriented achievers, transforming houses into stunning works of art. Their meticulous attention to detail truly sets them apart. The $26,000 I invested with them proved to be highly valuable. Their top-notch service earns them a triple-A rating in my book.Review from James S.
5 stars07/20/2024
They came and did adjustment w insurance adjuster very quickly. Everything they told us as far as out of pocket cost etc was spot on. We got new roof and gutters w zero cost to us. Work was done efficiently, professionally and in half a day with a big work crew. Cleanup was done excellently!! I highly recommend Matrix Exteriors to anyone!!Review from Barry
5 stars07/11/2024
I recently had the pleasure of working with Matrix Exteriors, and I am compelled to share my exceptional experience with them. Amidst a tumultuous storm claim with ******************* I found myself overwhelmed and mistreated by the insurance company due to my lack of experience in filing claims. However, Matrix Exteriors came to my rescue with unparalleled expertise and support, turning a disastrous situation into a successful resolution.From the moment I contacted Matrix, their team displayed a level of professionalism and commitment that exceeded my expectations. They not only navigated the complexities of negotiating with Allstate on my behalf but also provided me with invaluable guidance and support every step of the way. Their astuteness in handling insurance processes is truly commendable, and I am immensely grateful for their dedication to achieving a fair and just outcome for me.Thanks to Matrix Exteriors' unwavering advocacy and expertise, I was fully indemnified and my problem was swiftly resolved. Their proactive approach, attention to detail, and genuine care for their clients are truly commendable. I wholeheartedly believe that without their assistance, I would have been at a significant disadvantage in dealing with the insurance company.In conclusion, I cannot express enough gratitude for the outstanding service provided by Matrix Exteriors. Their expertise, professionalism, and genuine concern for their clients set them apart as a truly exceptional company. I highly recommend Matrix Exteriors to anyone in need of expert assistance with insurance claims or exterior services. Thank you, Matrix Exteriors, for your unwavering support and for going above and beyond to help me in my time of need.Review from Janis M.
5 stars07/06/2024
Matrix was highly professional. *********************, the Matrix representative who formalized our agreement, was honest and trustworthy. The roofing crew that installed my new roof was exceptionally thorough and conscientious. Their work was of the highest quality, and I would wholeheartedly recommend them to anyone. I plan to use their services again in the future.Review from John D
5 stars07/06/2024
I had Matrix Exteriors replace my roof after it sustained severe hail damage. ********************* the owner came out and gave me a very good and competitive price. The contract was very detailed oriented and everything promised was written down including the warranty. The workers were very squared away, hard working, disciplined and polite. They were very thorough and conscientious in their work and explained to me any questions I had. They also cleaned the area very well upon completion. I found this company very trustworthy and reliable. I have had no issues with my roof. I would recommend Matrix to anyone based on their reviews alone and would not hesitate to use them in the future.Matrix Exteriors, LLC Response
07/07/2024
Dear ****,Thank you so much for taking the time to share your experience with Matrix Exteriors. We are thrilled to hear that you are satisfied with the roof replacement we performed after the hail damage.We pride ourselves on offering competitive pricing and detailed contracts, and it's wonderful to know that you appreciated the clarity and thoroughness of our documentation, including the warranty details. Our team works diligently to maintain a high standard of professionalism, discipline, and courtesy, and we're glad that this was reflected in their work on your roof.Your kind words about our workers' thoroughness, conscientiousness, and the cleanliness of the job site upon completion mean a lot to us. It's always our goal to ensure that our customers feel informed and confident throughout the process.We are delighted that you found our company trustworthy and reliable, and we are grateful for your recommendation. Should you have any future roofing needs or any other exterior projects, please do not hesitate to reach out to us.Thank you again for your wonderful review and for trusting Matrix Exteriors with your home.Best regards,********************* Owner, Matrix ExteriorsReview from Jonathan L.
5 stars07/03/2024
I had a phenomenal experience with Matrix. They rebuilt my garage, installed a new roof, siding, soffit, fascia, gutters, and downspouts, and fixed my home's foundation, all in just 4 days. An impressive team of 38 workers executed the project with incredible precision. My house is now the nicest on the block. Special thanks to quality control managers **************** who truly know their craft. Heartfelt thanks to the entire Matrix organization from me and my wife for a job well done!Review from Antonio M.
5 stars06/27/2024
I enlisted Matrix Exteriors to complete the installation of a new roof, gutters, siding, soffit, and fascia. The team displayed exceptional organization and focus throughout the project. Their work was executed superbly in every aspect. They demonstrated diligence and honesty, with a keen eye for detail, contributing to the plethora of positive reviews garnered by the company. I wholeheartedly award Matrix Exteriors with a triple-A rating for their well-deserved efforts.Review from John F.
5 stars06/15/2024
I contracted Matrix Exteriors to undertake a major exterior restoration on my home. This project included installing a new roofing system, new gutters, and downspouts. They also built new overhangs, framed the gables, and installed new soffit and fascia throughout the entire house. Additionally, they constructed a new dormer at the front entryway and installed new LP siding on my entire home. I have absolutely no regrets about hiring them; they are wonderful people to work with, and their craftsmanship is top-notch. My production coordinator, *******, along with ***** and the entire team, worked diligently to complete the job.My house looks fantastic, and my wife is thrilled with the results, which makes me very happy as well. Thank you to Matrix Exteriors, *******, *****, and the entire team. We appreciate your integrity and your commitment to fulfilling all your contractual obligations. You truly deserve more than an AAA rating. If anyone is looking for competent and qualified contractors, do not hesitate to call Matrix Exteriors now.
Customer Review Rating
Average of 55 Customer Reviews
Contact Information
50 S Main St Ste 200
Naperville, IL 60540-5485
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