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Find a Location

A Astro Home Improvements, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforA Astro Home Improvements, LLC

    Window Installation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    A Astro Home Improvements, LLC is a home improvement business.

    Products & Services

    Seamless Aluminum Gutters, Copper Gutters, Soffits, Fascia, Vinyl Siding, Aluminum Siding, Shake Siding, Clapboard Siding, Thermal Replacement Windows, Fishscales, Shutters, Vinyl Windows, Wood Windows, Storm Windows, Entry Doors, Storm Doors, Double Hung, Casement, Slider Doors, Broken Cable Replacement, Roller Replacement, Spring Replacement, Track Repair, Garage Door / Window Replacement

    Business Details

    Location of This Business
    8926 N Greenwood Ave Unit 163, Niles, IL 60714-5163
    BBB File Opened:
    8/1/1972
    Years in Business:
    54
    Business Started:
    8/1/1970
    Business Started Locally:
    8/1/1970
    Business Incorporated:
    10/30/2012
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Barry Sokolsky, Owner
    Contact Information

    Principal

    • Mr. Barry Sokolsky, Owner

    Customer Contact

    • Mr. Barry Sokolsky, Owner
    Additional Contact Information

    Fax Numbers

    • (773) 235-1683
      Primary Fax

    Phone Numbers

    Website Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/17/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    A Astro Home Improvements did a job for my neighbor which involved replacing his downspouts. At some point while transporting the ***** Ft sections of downspout from the front yard to the back yard the installer scratched the side of my vehicle which was parked in the adjacent driveway. I only found this out the next morning as I work from home and went to run an errand in our second car. Immediately I informed my neighbor. ***** did respond right away but I missed his call. Once I got in touch with *****- owner of A Astro to explain the damage he said that it was impossible because he had spoken to his worker and he was adamant in denying that he caused the damage. What a surprise! ***** insisted on having his worker call me. This man called me and was loud, rude, cussed at me, would not let me speak, and hung up saying to never to call and lose his number. Of course, I contacted ***** again and he agreed to come by and look for himself. A week later, because he was sick, he came to and looked at the WHITE scratch that ran 2/3 across the side of my vehicle. Immediately he wanted me to prove to him that his worker did it and insisted that I point out to him where on the already installed 25 foot downspouts was the evidence that it was caused by one the WHITE downspouts. In his mind a single worker lugging 25 foot sections of aluminum downspouts and a 30 foot extension ladder very close to my car could not cause the damage. This is our second car that is hardly driven and has not moved in over a month. I showed him the estimate from ***************, a little over $500, and he accused me of trying to extort him because I must need the money. Treated me like I was trash and a liar. He also threatened to *** me if I reported this.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jack S

    1 star

    04/01/2022

    ***** was hired in the Summer of 2021 to replace our windows and siding. I contacted him in August of 2021 to report that one of the siding planks was improperly installed. It slid down, exposing the house wrap. He said someone would come within a few days and that it was an easy fix. That was 7 months ago. I have made numerous calls and sent many emails and texts. He has never responded. While the overall quality of work was good, the customer service was subpar.

    Local BBB

    BBB of Chicago & Northern Illinois

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