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Find a Location

Town Management, LLC has 1 locations, listed below.

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    Business ProfileforTown Management, LLC

    Apartment Rental Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3330 Dundee Rd Ste S1, Northbrook, IL 60062-2327
    BBB File Opened:
    7/10/2012
    Years in Business:
    15
    Business Started:
    1/1/2009
    Business Started Locally:
    1/1/2009
    Business Management
    • Larry Rubin, Owner
    • Mr. Howard Fink, Owner
    Contact Information

    Principal

    • Larry Rubin, Owner
    • Mr. Howard Fink, Owner

    Customer Contact

    • Mr. Howard Fink, Owner
    Additional Contact Information

    Website Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/07/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Tuesday 08/01 I returned home from work to find my unit filled with chemical fumes. I waited outside and when maintenance arrived 30 minutes later he handed me a phone to speak with the property manager. ***** informed me the tub in the unit above mine was being resurfaced and Its fine. The smell should be gone by 10pm. I reminded her of my sons asthma. She insisted Its fine. We do this all the time. I finally asked the rep to step into my apartment. He told her No, this is bad. No one thought to close the vent leading from that bathroom directly into mine so my unit filled with fumes. An industrial blower was brought from their garage and placed in my bedroom to blow air out the window. My son and I proceeded to a hotel. The next day I asked ***** for the name of the chemicals being used and the **** for them. Her response to my question was I dont know but the regional office said to tell you theyre approved. I explained I needed to get this to my sons pediatrician. Fine was her response (It was 12pm. She didnt produce these until nearly 5pm, after the Dr had left for the day). She reiterated that they wouldnt cover my hotel charges. She told me that her boss, *********************, instructed her to tell me to File a claim with your renters insurance if you want to be reimbursed. Thats why we make you have it. When my son and I did return to the unit I found the blower placed in my bedroom was bug infested. (Mind you, it had been running 48 hours on my electricity as they forgot to pick it up the day before) I killed what was visible, laundered my linen and used Lysol all over the room. I woke the next morning with bug bites on my feet, elbows and face. On Friday 08/04 I sent the pics to the office and was told someone would be out Thursday 08/10. I repeated the Lysol and laundering yet woke up the next day with twice as many bites. I can no longer sleep in my bedroom and management has yet to respond to my request to have someone out immediately.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly B

    1 star

    05/04/2024

    Horrible ******************** use to be great. New manager does nothing snow didnt get plowed. Grass doesnt get cut and if it does its half a** raised our rent ****** last year. Unbelievable. Dont rent here

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