Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Action Mechanical Services has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAction Mechanical Services

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/12/2016

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    HVAC and Plumbing Services

    Products & Services

    Heating, Air Conditioning, Plumbing Services

    Business Details

    Location of This Business
    6700 Old Collinsville Rd, O Fallon, IL 62269-1883
    BBB File Opened:
    1/26/2015
    Years in Business:
    17
    Business Started:
    7/3/2007
    Business Incorporated:
    9/26/2007
    Accredited Since:
    4/12/2016
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Amy Covalesky, Owner
    • Mr. Jeff Wilson, Owner
    Contact Information

    Principal

    • Mrs. Amy Covalesky, Owner
    • Mr. Jeff Wilson, Owner

    Customer Contact

    • Mrs. Amy Covalesky, Owner

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/08/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    11/30/21 Paid the business $150 on top of the $150 deductible for the warranty company. This company only accepts cash, is what Dustin, the technician stated. I want to dispute it because I was supposed to get a service done today (12/8/21), and then the customer service guy canceled it and called me a “*****” because I was asking if they accept checks. He proceeded to rant on and cut me off and wouldn’t let me ask any questions that I had regarding my appointment. Not only did they not fix my plumbing, but they cut a massive hole in my ceiling and didn’t take the time to clean it up.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Beverly M

    1 star

    07/09/2024

    Do not use this company I ended up being serviced by them thru my ho.e warranty company. I scheduled my appointment for a time I'd be available and they had a time slot.My complaint is he arrived 30+ min prior to appointment. I was informed by some one else working in my home that he was there I allowed him to enter my residence he wondered thru my home looking for other jobs they could complete in the future. As well as completing the job he was sent to complete.When I arrived home he was in my driveway undressed from waist up just sitting there. He precedes to roll down his window not wearing a shirt and tell me about the other things he found and photographed in a completely different location. I emailed the company expecting to receive an apology and letting me know they would speak to him regarding his (******) actions instead I received a call from ********** believe telling me he was justified I wondering thru my house because he was looking for the sump pump but he didn't ask the person who allowed him to enter the residence. He then suggested he was looking for the breaker which is on the wall less then ten feet from the sump pump. Then precedes to tell me he had taken off his shirt because there was sewer water leaking in the second location which is yet another lie because I went to wear he stated there was a leak and it's completely dry and covered in dust not moisture of any kind. And I photographed the area as well. If you are referred to use them by your home warranty company do yourself a favor and ask that they be listed as do not send out. And if you're looking for a reputable company that won't try to run up a bill on you keep looking

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.