ComplaintsforNationwide Credit & Collection Inc.
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Complaint Details
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Initial Complaint
05/23/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with NATIONWIDE CAPITAL SERVI - **********************************************, I do not have a contract with the collection agency. They did not provide me with the original contract as requested.Business response
05/24/2024
Please be advised, upon receipt of consumers complaint, ********************** Credit and Collection initiated a compliance review of any accounts related to consumer. Regrettably, we are not able to locate any accounts related to the consumer. *** limited information provided by the consumer within the complaint does not allow us an opportunity to determine or locate any accounts placed with our agency for the named consumer. In the event there is additional information for which the consumer can provide which identifies a specific account, we will reinitiate our review of the matter. At this time, our compliance review is concluded, and no further action is needed unless further information shall be provided by consumer to clarify the information or account at issue. Thank you.
*********************, Compliance ******** ********************** Credit and Collection.
Initial Complaint
05/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
NATIONWIDE *************************** ***************************************************** ACCOUNT# *********** U.S. Code ***** - False or misleading representations Instruction: Provide proof of this alleged item, specifically the original application, contract, note, or other instrument bearing my signature.Failing that, the items must be deleted from the report as soon as possible. In addition please provide the contract signed between UT SOUTHWESTERN, notarized and sworn under penalty and perjury for NATIONWIDE *************************** ability to collect this alleged debt. The non-creditor advised that they have sent me records via mail in the past explaining this debt however I never received these alleged documents. Were these documents mailed certified mail? I dont believe this non creditor and feel that they are not being honest . Please send all validating records through the BBB and certified mail to my address.I have uploaded a copy of my ID showing my mailing address.Business response
06/06/2024
Nationwide Credit and Collection **** ("NCC") is a debt collector, the consumer complaint herein is acknowledged and has been reviewed by the Compliance Officer with NCC. The consumer has provided information which corresponds with information related to an account for medical ******************** provided by UTSW Hospital & Clinic as the original creditor. The creditor has placed the account with ******************** for collection. The account has been verified during a review of the placements directly related to healthcare services rendered on 2/21/22. The account number provided by consumer is correct, and to date the account is active and unresolved. NCC is able and willing to assist the consumer with the resolution of the account, please do not hesitate to contact NCC to speak with a representative; or contact *********************, Compliance Officer, directly at ************. Thank you.
Initial Complaint
05/14/2024
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
This is the second time I received a debt collection notice from Nationwide Credit & Collection for two different amounts that were already paid at the time they were billed back in November 2023. They are billing me for exact amounts already paid out by my insurance company, as seen from EOB's issued at the time. I am beginning to feel unnecessarily harassed and am concerned these false claims will affect my credit rating.Where are they getting the information for payments that were already made? Has my information been hacked from my insurance company or from ************************Initial Complaint
04/01/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
National wide is charging me a bill thats I already pay and its damaging my credit And that bill was pay the moment it came outBusiness response
03/04/2024
Hi,
You have reached the wrong company.
We are NCI/TSI, and the complaint is against NCC.
Thanks,
*****************************
Customer response
03/05/2024
In the first picture I added the letter that nation wide credit & collection. *** sent where they are charging me a bill that I have already paid. In the second picture, its the bill of the hospital that I have paid, and on the third picture, it shows the statement of my bank which got charged for the payment. If anyone can please help me solve this solution because its damaging my credit.Business response
03/20/2024
Nationwide Credit Corporation (NCC) has determined that this complaint was sent to the wrong agency. Attached is a letter for the consumer detailing the reason of the outcome for the complaint.Business response
04/03/2024
The consumer has an account placed with **********; however, the client/original creditor does not allow for credit bureau reporting. As such, there has never been any tradeline report generated by ********** in connection with the account. At present, the account has a final balance which is different from the amount alleged by the consumer. We have verified the debt with the original creditor and the amount due remains outstanding. Should you have any questions or if the consumer would like to discuss the account with our service representatives, we would be happy to assist.
Thank you.
*********************, Director of Compliance & Legal Affairs / Nationwide Credit and Collection **** / ************
Customer response
04/12/2024
Complaint: 21379656
I am rejecting this response because:"This company wants to charge me for a debt that I don't have. I provided a PDF with evidence of the adjustments and the payment I made for the alleged debt, and they can't provide evidence that I owe the amount they claim."
Sincerely,
***********************Business response
04/16/2024
We have requested an itemized bill from the original creditor to verify the balance of the account. We are awaiting the original creditors response. Thank you.
*********************,
Customer response
04/17/2024
Complaint: 21379656
I am rejecting this response because:"I attached what these individuals want to collect and the evidence that I already paid for it, and they are affecting my credit in the credit bureaus."
Sincerely,
***********************Initial Complaint
03/16/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Our Bill was paid to GO ****************** on 9/17/23. Now it has gone to collections. Have sent emails and still shows as not paid.Business response
03/18/2024
Please be advised that we have reviewed the account with regard to the consumer's complaint and have determined that the consumer has resolved the matter with the original creditor. Our compliance review has concluded and the account placed with ********** has been closed, no further action in connection with the account will be taken. Should you have any questions or concerns, please contact our office to discuss the matter.
Thanks.
*********************, Director - Legal & Compliance / Nationwide Credit and Collection, **** / ************.
Initial Complaint
01/07/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with JPS hospital. I do not have a contract with the collection agency Nationwide Credit & Collection **** they did not provide me with the original contract as I requested. I am requesting now my desired settlement, as well as to no longer be contacted further by this agency.Business response
01/09/2024
Upon receipt of consumer complaint a compliance review was conducted. Consumer's dispute of account has been noted, the original creditor has not been able to validate the account. The account placed with ********** has been closed and no further collection activity will be generated by ********** in connection with this account.
*********************, Director of Compliance & Legal Affairs / Nationwide Credit and Collection Inc.
Customer response
01/10/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
10/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
NAME: ****** ***** ADDRESS:*************************** ACCOUNT NAME: ************************************************** ACCOUNT ADDRESS: ****************************************************** ACCOUNT NUMBER: ******* ACCOUNT TYPE: DEBT BUYER Notice to Agent is notice to principal notice to principal is notice to agent.This account is a debt buyer. The debt that you guys are trying to collect dont belong to me.Can you guys provide to me who is the original creditor name and address? 15 U.S. Code ****g - Validation of debts (b)DISPUTED DEBTS If the consumer notifies the debt collector in writing within the thirty-day period described in subsection (a) that the debt, or any portion thereof, is disputed, or that the consumer requests the name and address of the original creditor,the debt collector shall cease collection of the debt, or any disputed portion thereof, until the debt collector obtains verification of the debt or a copy of a judgment, or the name and address of the original creditor, and a copy of such verification or judgment, or name and address of the original creditor, is mailed to the consumer by the debt collector. Collection activities and communications that do not otherwise violate this subchapter may continue during the 30-day period referred to in subsection (a) unless the consumer has notified the debt collector in writing that the debt, or any portion of the debt, is disputed or that the consumer requests the name and address of the original creditor. Any collection activities and communication during the 30-day period may not overshadow or be inconsistent with the disclosure of the consumers right to dispute the debt or request the name and address of the original creditor. If you guys can provide the name and address of the original creditor this account needs to be removed immediately off my consumer report. If not, you will be Violating me as a consumer and my rights.Business response
11/15/2023
Upon receipt of the consumers complaint in connection with the account placed with ********** a compliance review was initiated. We have determined that on 10-23-23 the original creditor has recalled the accounts, as a result we have closed the matter within our registry. No further collection activity has taken place since the recall of the accounts, and no further action or any tradeline reporting to credit bureaus will occur in connection with the accounts.
Should you have any question or concerns with regards to this matter please contact me directly at ************.
*********************, ******************** Nationwide Credit and Collection, Inc.
Initial Complaint
10/18/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ***************, I dont have a contract with NATIONWIDE ****************************** they did not provide me with the original contract as I requested.Business response
10/19/2023
We have initiated a compliance review of the accounts placed with ********** in connection with the consumer. At this time we are not able to verify the account. We have closed the accounts and registered the status of accounts as disputed. No further action shall be taken from ********** in connection with the consumer accounts placed as of this date. Should you have any further questions or concerns please contact me. Thank you.
*********************, Compliance
Nationwide Credit and Collection, Inc. / ************
Initial Complaint
10/10/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with *************** Hospital Sys., I do not have a contract with Nationwide Credit & Collection Inc. they did not provide me with the original contract as I requested.Business response
10/16/2023
Upon receipt of the consumer complaint, we have initiated a compliance review of the account. Our records indicate that the account was resolved in full by the consumer and the current status of the account is "closed". ********** is not actively collecting the account and will not take any further action in connection with the account. Our records indicate that the account is closed. Should you require any additional information, please let me know. Thanks.
*********************
Director of Compliance & Legal Services / Nationwide Credit & Collection, Inc.
Initial Complaint
09/28/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I'm not liable with this debt with ***************, i do not have a contract with Nationwide Credit & Collection, hey did not provide me with the Original contract as i requested.Business response
10/16/2023
Upon receipt of the consumer complaint, we have initiated a compliance review of the account. In spite of our efforts to verify the account with the original creditor, we have not received a response validating the account. As a result, ********** has closed this account and will provide notice to the credit bureaus of the tradeline deletion. Should you require any additional information please contact me directly.
********************* - ************
Director of Compliance & Legal Affairs / Nationwide Credit & Collection, Inc.
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Customer Complaints Summary
28 total complaints in the last 3 years.
11 complaints closed in the last 12 months.