About
Important information
- Additional Info:
Imposters & Scams
Don't Get Scammed
ComEd has seen an increase in reports of individuals calling ComEd customers and falsely claiming their electric service will be disconnected unless payment is made. These impersonators instruct customers to buy a prepaid credit card and call back to a different phone number with the personal identification number (PIN) or other personal information. They also use a tactic called “spoofing” to manipulate the Caller ID displayed phone number so that it appears as a ComEd number.Remember
ComEd representatives will never call you to ask you for cash or request that you purchase a prepaid credit card to make a payment on your bill. If you have concerns about the status of your account, call ComEd’s Customer Service line at 1-800-334-7661(1-800-EDISON1).Report Phone Scams
If you believe you have been the target of a phone scam, ComEd urges you to contact the Illinois Attorney General’s office at 1-800-386-5438 (TTY 1-800-964-3013), or visit the Illinois Attorney General's website and select the “Protecting Consumers” link.
Overview
BBB Accredited Since: 3/1/1927
Years in Business: 99
BBB Accreditation & Rating
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 4/1/1930
- Business Started:
- 1/1/1926
- Business Started Locally:
- 1/1/1926
- Business Incorporated:
- 9/17/1907
- Type of Entity:
- Corporation
- Alternate Names:
- Commonwealth Edison Company
- ComEd
- Related Businesses:
- Exelon Corporation
- Business Management:
- Mr. Miguel Ortega
- Mr. Alejandro Saldivar, Customer Relations Manager
- Mr. Terence Donnelly, President/COO
- Customer Relations, Complaint Handler
Additional Contact Information
- Principal Contacts
- Mr. Alejandro Saldivar, Customer Relations Manager
- Mr. Terence Donnelly, President/COO
- Customer Contacts
- Customer Relations, Complaint Handler
- Additional Phone Numbers
- Other Phone: (630) 684-2667
- Additional Websites
- Website 1
Additional Information
- Business Categories
- Electric Companies
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