Reviews

I got hit on 4/10/24 and still trying to get it repaired. I and vehicle both injured and not able to treat both of us due to financial ************ only source of income needs repair and falcon doesnt care at all. Some ladies agent falcon has in claim section are trained to scam and play to fool around.They work on a policy to frustrate a victim until he dies so that they dont hve to pay anything.The accident was huge, damage huge but since they kept me asking to take it to repair shop I did twice but they dont wanna pay the shop, not all of the damage. and i have to go collect the van again and again from the repair shop.This has brought an immense anxiety and i am scared someday this stress will take my life away. My health is deteriorating and falcon insurance is and will be responsible for all of the mental and physical anxiety i am suffering from. I request and insist anyone responsible to get this insurance company black listed as more of hard working drivers like me will someday stop breathing due to the anxiety supplied by falcon insurance group. Any lawyer, ****************** anyone that can help me get through this are welcome. All drivers/victims of falcon insurance like me please lets join hand in hands requesting justice to all of us. A joint case file would work.This falcon insurance group is an anxiety supplier to all the drivers hit by falcon insured drivers. They send an estimate of one door when the damage was done to the other rear door and lower side panel too. Since they dont want to pay i am ready to get fixed whatever they want to fix due to this tiredness and stress. I want to get rid of this anxiety thats killing me. However, falcon insurance group doesnt want to resolve the issue but i believe is waiting me die to void the repair.They keep playing with my emotions and stress. Neither they repair my work van nor they let me live in peace playing with my emotions. WORST COMPANY operating within the great territory of **********. ****

An absolute garbage insurance company. One of their insured drivers that was driving with a permit backed into me with a car and a half distance between us at a stop sign. I called the police, A police report was taken and filed, The driver was issued a ticket, and admitted fault at the scene. I got an estimate for the damage and submitted all the documentation and pictures that was required and Im still waiting to have my car fixed. They continue to make excuses as they need to do an investigation. No investigation needs to be done since its already in the police report and theyre just dragging it out rather than pay for the damages to my car. The adjuster *****, never responded to calls, messages, or emails. Good luck if you get hit by someone from this company. Now I have to get lawyers involved for something thats cut and dry.

A supervisor will be reaching out to you shortly - thank you.

No recomiendo a Falcon alto precio y muy , muy malos para si tienes un accidente y eso es que pago una fullcover pero de nada sirve psimo servicio al cliente solo para cobrar son exigentes pero para brindarte ayuda de tu misma pliza nada cero no los recomiendo y despus de esto que no me respondieron debidamente a mi reclamo voy a cancelar mi pliza busquen mejor opcin antes de ir a Falcon hay ms ******* que esta aseguranza !!!!

Stay away from this falcon insurance company they will only take your money and they wont help you with your claim stay away

We were hit by a driver insured by Falcon. The driver took off on foot, fleeing the accident. Our vehicle was totaled. We experienced the worst customer service with ********************. Everyone that we worked with was rude, condescending, and annoyed that we were following up. They refused to reimburse us for the rental, and ****** and dimed us. The worst customer service, ********************** and experience.

We are in receipt - a supervisor will be contacting you shortly. Thank you.

Falcon Insurance Group LLC.*************************************************************-1908 SCAM ALERT:Worst Scam using the title of Insurance Group... This company is difficult to contact. Correspondence when dealing with a claim is slow. Once you have provided all information concerning the accident along with a police report stating the fault is with a Falcon Insured person, your claim is denied. You will be told, this is due to falcon insurance not being able to contact their customer whom the policy is held by and payments are received from. Avoid this insurance company at all costs. If you have to file a claim with this company and think your vehicle will be repaired; think again.

We are in receipt - a supervisor will be contacting you shortly. Thank you!