Business ProfileforNapleton Ford of Oak Lawn

On June 24, 2024, my daughter visited Napleton **** dealership in ******** ******** to shop for a vehicle. At such time, she presented credit challenges. Around 12:30 noon, I received a call from my daughter stating that she was at the dealership to look at a car. During our conversation, ***************************, who claims to be the manager intervened in the conversation, asking if I would be willing to cosign for my daughter because of the credit challenges that she faced. I was hesitant; not because I don't trust my daughter, but because I didn't want any other debt. ****************** went on to tell me that if I cosigned for the vehicle, my daughter would file a Chapter 13 bankruptcy, relieving me from such debt. I agreed to sign. When it was time to view my credit file, I verbally asked *************************** not to run my credit with lenders more than once. He agreed. The process seemed to be taking longer than usual, so I reached out to my daughter, and again, *************************** intervened during our conversation to inform me that he was getting ready to present the deal to a lender and would not have to run my credit again. All were LIES!!!! After being reassured by ****************** that my credit would not be ran anymore, I began receiving multiple notifications from the three credit bureaus that there were changes to my credit. I immediately called ****************** and was angry about the situation, because I was assured this would not happen. My credit was accessed by 5 different lenders, causing me to have unauthorized hard inquiries on my credit file. He kept apologizing, saying that he wishes that there was something he could do to get the inquiries removed because no one was supposed to run my information after me telling him not to run it multiple times. I reached out to the General Manager, ***************** via email the same day to see if he would rectify this problem, but he has yet to reach out to me. All I want is the inquiries removed and a letter from the dealership stating such.