Business ProfileforBuss Custom Concrete Inc.

On August 2, 2023 I called Buss Custom Concrete for an estimate on installing a stamped patio in my yard. On August 4, ***************** collected $4,000 cash and said he would be at my house the following week Thursday or Friday (8/9-10) to start the job. On 8/8 **** called to say he was stuck on another job and would come the following (Aug *****). I called **** on Aug 16 to confirm and he said he would be at my house by the middle of the next week to start the job (8/23). On 8/24 I asked for confirmation of start date again and he said the crew needed a few days off due to extreme heat and he would start my patio as soon as it cooled off. On Aug. 29 I asked again for update. No answer. On Sept, 2 I asked again for an update and he said he would be starting Weds or Thursday ( Sept 6-7). On Sept 6. I texted to confirm the Sept. 7 was the day and he said he would absolutely do the job and would start "very very very" soon. I was out of town a few weeks and checked back in on Sept. 28. On Oct 1 he again said he would be there week of Oct 9 to start. On Oct 9 and 12 I asked for confirmation again and he said he would call me to explain delay, He did not call. On Oct 28 I was worried about weather and offered to delay job till spring. He said that would be best and would meet to return my deposit. On Nov. 1 and 2 I asked him to ***** the deposit back. He did not return the money nor has he responded to multiple calls, voice mail messages, or texts sent on Nov. 12, 14 or 27 giving him till Dec. 4th to return the deposit else I would file complaints with BBB and IL Atty **** I am a disabled senior on fixed income and need this money returned to me asap,. PLEASE HELP ME!