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          Find a Location

          United Delivery Service has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • United Delivery Service

              1S376 Summit Ave. Oakbrook Terrace, IL 60181

            • United Delivery Service

              1111 N Ridge Ave Lombard, IL 60148-1212

            • United Delivery Service

              1 S 376 Summit Ave Ste 1F Oakbrook Terrace, IL 60181-3930

            Business ProfileUnited Delivery Service

            Delivery Service
            Multi Location Business

            Contact Information

            1S376 Summit Ave.

            Oakbrook Terrace, IL 60181

            Visit Website
            (630) 930-5201

            Customer Reviews

            1.06/5

            Average of 68 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            87 complaints closed in last 3 years

            35 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            United Delivery Service has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • United Delivery Service

                1S376 Summit Ave. Oakbrook Terrace, IL 60181

              • United Delivery Service

                1111 N Ridge Ave Lombard, IL 60148-1212

              • United Delivery Service

                1 S 376 Summit Ave Ste 1F Oakbrook Terrace, IL 60181-3930

              Location of This Business
              1S376 Summit Ave., Oakbrook Terrace, IL 60181
              BBB File Opened:
              10/7/2008
              Years in Business:
              52
              Business Started:
              8/8/1972
              Business Started Locally:
              8/8/1972
              Business Incorporated:
              8/8/1972
              Type of Entity:
              Corporation
              Alternate Business Name
              • UDS
              Business Management
              • Mr. John Castaldo, Principal
              Contact Information

              Principal

              • Mr. John Castaldo, Principal

              Customer Contact

              • Mr. John Castaldo, Principal
              Read More Business Details and See Alerts

              Customer Complaints

              87 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/09/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              This company claimed my package was delivered but never delivered it as evidenced by my video surveillance and the picture they took nowhere near the delivery address.
              Read More
              Read 86 More Complaints

              Customer Reviews

              68 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              April A

              01/20/2024

              Ive had 3 packages sent to me which ended up in the hands of this United Delivery Service aka UDS, none of which were delivered within the estimated timeframe. I have had to contact the company multiple times and practically beg them to deliver my items. I rarely write reviews but this so called delivery service needs a serious overhaul. I am shocked theyre still operating with such poor services. My latest package theyve handled has been bounced back and forth from missorted to delivery delay to package received status for 8 days now: all at the same location thats about 40 min from my house. I understand there may be unexpected delays but this is 7/9 items from my order and the others were delivered by **** a week ago, both shipped the same day from the same location. The websites contact us tab is a waste of time because when you call the number you get an outdated recording from around the days of the Covid shut down that says theres no one there to help and to use their website but the website offers about the same amount of information. This place is a joke, they should be ashamed of the way they are doing business.

              United Delivery Service Response

              04/30/2024

              First off we would like to apologize for the delay with receiving your package, sometimes the circumstances surrounding the delivery are beyond our control. We hope you received your package.
              Read 67 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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