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Find a Location

Mid American Energy Co has 1 locations, listed below.

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    Business ProfileforMid American Energy Co

    Electric Companies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    14486 John Humphrey Dr, Orland Park, IL 60462-2638
    BBB File Opened:
    10/7/2008
    Years in Business:
    15
    Business Started:
    10/7/2008
    Business Started Locally:
    10/7/2008
    Alternate Business Name
    • MidAmerican Energy Company
    • Mid America Energy Corporation
    Business Management
    • Wolsenson, Manager
    • Ms. Kelcey Brown, President/CEO
    Contact Information

    Principal

    • Wolsenson, Manager
    • Ms. Kelcey Brown, President/CEO

    Customer Contact

    • Ms. Kelcey Brown, President/CEO

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2024

    Complaint Type:
    Order Issues
    Status:
    BBB unable to locate business
    I moved out of ******************************* *** 210 on January 29, 2024. I continued to be billed for services through March 26, 2024. This company is trying to tell me I never notified them that I had vacated the premises. I received a bill in February, so I contacted the company to ask them why when I had moved from the premises. I was told this would be looked into and someone would contact me back. Well this never happened and a rude supervisor called me back and had the audacity to tell me I never contacted them and he pulled a call from January, when I had notified them that I had lost my job and one in March, Mysteriously the February call was not there go figure. I know I called them I am not paying for services that I didnt use. If I was calling them to discuss energy assistance what would make them think I have money to pay for something that I didnt utilize. I paid my bill faithfully until I lost my job. I am asking that someone remove the months where I wasn't in the apartment and send me a correct bill. Additionally, I contacted the building's owners and they advised me they would contact this company to confirm I was not there during the months I was billed. I almost feel as though they think I am lying. They spoke to me very unprofessional.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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