Business ProfileforNelnet Energy Solar

NDA and **9 required to get down payment back for solar install contract - that was cancelled by them!4/1/2024 - invoice of $7,081.40 paid - 20% of install 4/12/2024 - I will hear more in 10 business day 5/2/2024 - sent email trying to hear more (14 business days later) - project canceled - **9 doc sent and Nelnet NDA to get refund This email and the attached documents will service as formal notice of termination of your solar purchase agreement and any related solar warranty or incentives agreements.The main reason for the cancellation is due to restrictions imposed by your *** (city/town/county) and utility, which are preventing us from being able to install your project. In your case specifically, the *** is requiring that we have a roofing license and a signed letter of intent (LOI) in order to receive an approved permit. Please know that we did try to partner with roofers in the area to satisfy the ***s requirements, but multiple attempts were unsuccessful.We understand this is disappointing and an inconvenience and apologize for that. We would like to offer you a full refund of $7,081.40. To receive a refund of this amount, we ask that you review, sign, and return the attached one-page Refund Agreement. Additionally, we ask that you sign and return the attached **9 form to receive your refund. The purpose of the **9 is identity verification, as we want to ensure were sending funds to the right person at the right place. We will safeguard personal identifiable information in accordance with applicable law. 5/7/2024 - contract said to not be in breach because of obscure clause 2 problems with this:*** documents not provided Timelines not met Incurred costs (not stated) - used to intimidate 5/16/2024 - after threats of breach of contract and contacting attorneys, Nelnet agreed to send back refund and not require signing of NDA and completing **9 5/21/2024 - email from 5/2 was a lie, confirmed by Kane County