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ComplaintsforThunder Remodeling, Inc.
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Complaint Details
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Initial Complaint
07/31/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
03/08/2023 - Date of flooding due to leak from hose in refrigerator.03/09/2023 - Date of flooring demolition from Thunder Remodeling.03/25/2023 - Date of new flooring installation (cost of demolition and installation $12,398) paid to Thunder Remodeling 04/20/2023 - Date Thunder Remodeling was notified that floor boards are beginning to pop up.05/25/2023 - Date ********* came to inspect floors on behalf of Thunder Remodeling. ********* advised to contact Plumber to search for leaks 05/31/2023 - Date plumber came to look for any leaks. ******* advised no leaks from refrigerator, walls, or concrete. Cost $100.00 06/15/2023 - Date carpenters pulled back flooring on behalf of Thunder Remodeling. Carpenters document plywood buckling resulting in floor boards popping. ********** advise to look for leaks. 06/16/2023 - Date R&J HVAC inspected furnace and a/c to looks for leaks. R&J advised no leaks found. Cost $75.00 06/17/2023 - Date Appliance and HVAC looked for leaking from refrigerator. No leaks found. Cost $100.00 06/23/2023 - Date Thunder Remodeling was notified no leaks found.06/23/2023 - Date Thunder Remodeling, *****, responded he was out of town and will contact *****. 06/27/2023 - Date ***** was notified that Thunder Remodeling will call on 06/29/2023.07/01/2023 - Date new contractor provided estimate and assessment of floors. New contractor states the reason for floor boards popping is because floors were installed too soon after flood damage. Concrete was not dry 07/01/2023 - Date new floor boards purchased. $350.00 07/03/2023 - Date Thunder Remodeling, *****, stated he tried to call ***********07/06/2023 - Date new floors installed. $500.00 Total out of pocket expense is $1175.00 Since the new floors have been installed none of the floor boards have popped. I firmly believe that the flooring installed by Thunder Remodeling was laid too soon after the flood. To end this matter I am requesting $1175.00 refund since the job was not installed properly.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.