Business ProfileforCredit Union 1
At-a-glance
Customer Complaints
59 complaints closed in last 3 years
14 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 200 East Champaign Ave., Rantoul, IL 61866
- BBB File Opened:
- 5/22/2002
- Years in Business:
- 66
- Business Started:
- 1/1/1958
- Business Started Locally:
- 1/1/1958
- Accredited Since:
- 5/1/2017
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Partnership
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Teri Post, Business Management
- Ms. Anna Lee, Marketing Manager
- Ms. Kelsey Coonce, Sr. Member Experience Manager
- Contact Information
Customer Contact
- Ms. Teri Post, Business Management
- Ms. Anna Lee, Marketing Manager
- Ms. Morgan Atzmiller, Director of Member Experience
- Ms. Ashley Buhecker, Member Experience Insights Manager
- Mr. Travis Guess, Member Experience Project Manager
- Additional Contact Information
Fax Numbers
- (217) 892-4643Primary Fax
Phone Numbers
- (800) 252-6950Other Phone
- (217) 892-4643
Customer Complaints
59 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/03/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
Customer Reviews
91 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jessie H
08/12/2024
Credit Union 1 Response
08/14/2024
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