Business ProfileforRoyal Neighbors of America

In December 2024, I was pricing life insurance with several agencies to prepare for my retirement in 2026. When I spoke to this agent he said he needed to complete the application which apparently included by bank info but I didnt know why. I NEVER accepted or agreed to a policy, NEVER signed anything electronically nor in physical form. I never knew the name of this agency. In January I did receive a piece of mail from Royal Neighbors but I had never heard of them - thought it was junk mail. I noticed May 2024 the reoccurring payment withdrawn every month $67.35. I didn't even have a number for this company, no email information nothing! My bank gave me their number. I called but they refused to give my money back. they said completing the application was my agreement, refused to discuss further and hung up on me. I didn't even know i had this life insurance policy because I have an active policy for much more with my job. I was checking for later when I retire next year! I'm sure I told the agent this. They refused to speak to me further - they were very rude! Just said they would cancel future withdrawals. This doesnt sound legal with no signatures - so anyone with my account info can create a policy with no signature???.