ComplaintsforGlass Mountain Capital LLC
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Complaint Details
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Initial Complaint
05/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have received numerous texts about owing a debt. I do not have any unpaid bills that I know of. When I call the number on the text it rings one time then hangs up. Tried to look the bill up online and it says my info doesnt match your records and it gives another number. Call that number and it rings once then hangs up. I need this resolved.Business response
05/17/2024
We have closed the account in our office. If you would like to speak to someone about the account, please call our office at ************ Monday through Friday 8am-5pm CDT.Initial Complaint
05/15/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Today's date: 4/16/24 I have received multiple text messages from Glass Mountain Capital LLC and I haven't done any business with them or have any unknown outstanding debts as far as I am aware. I have also received no other communication in the form of mail or email regarding anything from them. The phone number the message comes from, the number in the message, and the phone number on their website are all different. I would like my number and all additional personal information removed from this business's records.Business response
05/16/2024
Due to your request, we have closed the account in our office. Our office will no longer contact you regarding this matter.Initial Complaint
05/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Today's date: 5/13/24 I have received multiple text messages from Glass Mountain Capital LLC and I haven't done any business with them or have any unknown outstanding debts as far as I am aware. I have also received no other communication in the form of mail or email regarding anything from them. The phone number the message comes from, the number in the message, and the phone number on their website are all different. I would like my number and all additional personal information removed from this business's records.Business response
05/15/2024
We are sorry for any inconvenience that this may have caused. We strive to follow all applicable laws and regulations. Due to your request, we have closed the account in our office. Our office will no longer contact you regarding this matter.Customer response
05/16/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************Initial Complaint
05/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have received multiple text messages from Glass Mountain Capital LLC and I haven't done any business with them or have any unknown outstanding debts as far as I am aware. I have also recieved no other communication in the form of mail or email regarding anything from them. The phone number the message comes from, the number in the message, and the phone number on their website are all different. I would like my number and all additional personal information removed from this business's records.Business response
05/09/2024
We are sorry for any inconvenience that this may have caused. We strive to follow all applicable laws and regulations. Due to your request, we have closed the account in our office. Our office will no longer contact you regarding this matter.Initial Complaint
05/03/2024
- Complaint Type:
- Delivery Issues
- Status:
- Answered
I have received multiple text messages from this company and I have had no business dealings with them at all. There has been no other form of communication with the company (writing or phone calls). I dont even know who they are trying to reach me or someone else. I dont know if this is spam or phishing and do not want them to contact me again.Business response
05/06/2024
We apologize for any inconvenience this may have cause. Your phone number was wrongly associated with an account in our office. The number has been removed and placed on our Do Not Call list. You will no longer receive messages from our office.Initial Complaint
04/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I too have received multiple text messages from Glass Mountain Capital LLC since March 26th and every 3 days therefter. I haven't done any business with them or have any unknown outstanding debts as far as I am aware. I have also recieved no other communication in the form of mail or email regarding anything from them. The phone number the message comes from, the number in the message, and the phone number on their website are all different. I would like my number and all additional personal information removed from this business's records.Business response
04/22/2024
We are sorry for any inconvenience that this may have caused. We strive to follow all applicable laws and regulations. Due to your request, we have closed the account in our office. Our office will no longer contact you regarding this matter.Initial Complaint
04/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Today's date: 4/16/24 I have received multiple text messages from Glass Mountain Capital LLC and I haven't done any business with them or have any unknown outstanding debts as far as I am aware. I have also recieved no other communication in the form of mail or email regarding anything from them. The phone number the message comes from, the number in the message, and the phone number on their website are all different. I would like my number and all additional personal information removed from this business's records.Business response
04/18/2024
We are sorry for any inconvenience that this may have caused. We strive to follow all applicable laws and regulations. Due to your request, we have closed the account in our office. Our office will no longer contact you regarding this matter.Initial Complaint
03/18/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I have received multiple text messages from Glass Mountain Capital LLC and I haven't done any business with them or have any unknown outstanding debts as far as I am aware. I have also recieved no other communication in the form of mail or email regarding anything from them. The phone number the message comes from, the number in the message, and the phone number on their website are all different. I would like my number and all additional personal information removed from this business's records.Business response
03/19/2024
We apologize for any inconvenience this may have cause. Your phone number was wrongly associated with an account in our office. The number has been removed and placed on our Do Not Call list. You will no longer receive messages from our office.Initial Complaint
03/15/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
I have been receiving text messages from Glass Mountain Capital LLC and I do not owe any debts outside of personal/student loans. I assume this is a scam because when I called, a very loud environment (possibly someone's home) was what greeted me and the person cleared their throat, and then hung up. I am not comfortable giving them any of my information and I hope others are wary too.Business response
03/18/2024
We are sorry for any inconvenience that this may have caused. We strive to follow all applicable laws and regulations. Due to your request, we have closed the account in our office. Our office will no longer contact you regarding this matter.Customer response
03/19/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************Initial Complaint
02/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I have just received a text message from glass mountain capital LLC and I haven't done any business with them or have any unknown outstanding debts as far as I am aware.Business response
02/12/2024
We apologize for any inconvenience this may have cause. Your phone number was wrongly associated with an account in our office. The number has been removed and placed on our Do Not Call list. You will no longer receive messages from our office.Customer response
02/20/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************
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Contact Information
1375 E Woodfield Rd Ste 400
Schaumburg, IL 60173-5426
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Get a QuoteCustomer Complaints Summary
292 total complaints in the last 3 years.
64 complaints closed in the last 12 months.