Business ProfileforSchaumburg Toyota, Inc.

I had my 2021 Toyota Supra VIN # ***************** serviced for 4 wheel alignment at Schaumburg Toyota on 05/30/2024. Upon arrival at the service desk my son showed a discount coupon for the 4 wheel alignment service printed from the Schaumburg Toyota web site Link: ************************************************************************** advertised price for the service was $119.95 with this disclaimer:Must present offer when order is written. One coupon per customer. Can not be combined with any other offer. No cash value. Not retroactive.Plus tax, shop supplies when applicable. Schaumburg Toyota service charged my son $225 + taxes and fees. When my son returned home and I learned about the charge I called Schaumburg Toyota service manager *********************** but he denied that the offer exists. I told **** that I will be there in an hour to show him the promotion on his computer; by the time I got there **** had his IT alter the online promotion adding an expiration date of NOV 24. 2023. I work in the IT field and I know how easy it is to change website ads, so I took a screenshot of the online offer before it was altered. I also told the service manager that they also have a $149 promo at this location and other Toyota dealerships are honoring the $149 promo coupons for the Toyota Supra alignment. *********************** told me that my car is not a Toyota and that is why I do not qualify for the discount and I should go to the other dealerships. I had to pay almost double the advertised price. This falls under the UNFAIR PRACTICES ACT. I will also file a complaint with the Toyota corporate office."The Act prohibits the use of unfair or deceptive acts or practices, including the use of deception, fraud, misrepresentation, and SUPPRESSION OF MATERIAL facts. While the Act provides this general definition, it also contains a number of specific actions that are considered to be violations of the law."